Angel Rodriguez
Philadelphia,PA
Summary
Detail-oriented Security Officer with extensive experience in incident reporting, security protocol implementation, and superior customer service. Proven ability to monitor premises effectively and enhance safety measures.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Philadelphia, PA
01.2014 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying potential hazards and addressing security issues promptly.
- Responded to incidents and emergencies, coordinating with law enforcement and emergency services as needed.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Monitored premises to ensure safety and security of visitors and staff.
- Responded promptly to incidents, ensuring appropriate action was taken.
- Conducted regular patrols to identify and mitigate potential security threats.
- Maintained accurate records of daily activities, incidents, and observations.
- Collaborated with law enforcement agencies during investigations and emergencies.
- Trained new personnel on security protocols and emergency procedures.
- Implemented improvements to existing security protocols for enhanced effectiveness.
- Assisted in developing strategies for crisis management and risk assessment.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Patrolled commercial property and associated parking garage.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Enhanced overall security awareness among staff through informative presentations on personal safety measures.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
High School Diploma -
Edison HIgh School
Philadelphia PASkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Detail-oriented
Accomplishments
Certificate for employee of the month for 10 years
Certification
Child development Associate
Perfect attendance, certificate for excellent customer service, CPR
I was awarded certificate for 10 years of perfect attendance. I am also a recipient of a certificate for excellent customer service. I am also certified CPR
Languages
Spanish
Timeline
Security Officer
Allied Universal Security Services
01.2014 - Current
High School Diploma -
Edison HIgh School