Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Rodriguez Gutierrez

Austin,Tx

Summary

  • Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Reliable Installer with 7 years of experience in handyman roles. Lifts up to 200 pounds safely and effectively and follows directions to complete tasks accurately.

Overview

2
2
years of professional experience

Work History

Stadium Concierge

Austin FC
03.2024 - Current
  • Resolved issues quickly and effectively through active listening, conflict resolution, and communication skills.
  • Greet guests upon arrival and offer directions to key amenities and other parts if the stadium
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Direct the Oak Ops group to their assigned jobs and ensure everyone has what they need

Repair Technician

Joana's Contracting
06.2024 - 10.2025
  • Maintained inventory of repair supplies and ordered parts.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Completed all repair and maintenance activities promptly and to high quality standards.

Education

High School Diploma -

Escuela Tecnica Industrial
Cabimas City, Venezuela

Skills

  • Multitasking and organization
  • Effective problem solving
  • Exceptional communication
  • Decision-making
  • Team collaboration
  • Safety procedures
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Repair Technician

Joana's Contracting
06.2024 - 10.2025

Stadium Concierge

Austin FC
03.2024 - Current

High School Diploma -

Escuela Tecnica Industrial
Angel Rodriguez Gutierrez