Angel Rojo
La Quinta,CA
Summary
Proficient server with four and a half years experience of food handling and service. Organized and reliable with an uplifting and accommodating personality to provide great service and an overall joyous dining experience. Ambitious to learn and acquire more skills and build new relationships.
Overview
5
5
years of professional experience
Work History
Server
Hotel Paseo/Larkspur Grill
07.2021 - Current
- Take and serve menu choice orders promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mastered bussing/food running duties before moving up to server title.
Food Runner/Expo
Cowboy Cantina
12.2022 - 04.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in kitchen and organized storage areas.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Organized and replenished supplies at food stations to optimize team performance.
- Assisted with bussing tables and cleaning up spills.
Server
Hawthorn Senior Living
09.2018 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with property residents.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.(covid pandemic)
- Assisted in food assembly: desserts, salads, sides, etc.
- Performed off-script duties like facility trash, window cleaning, etc.
Education
No Degree - Mathematics
California State University, San Bernardino
San Bernardino, CA05.2023
High School Diploma -
La Quinta High School
La Quinta, CA06.2019
Skills
- Communications Protocols
- Forecast Preparation
- Server Improvements and Training
- Guest Satisfaction
- Accommodating to Special Requests
- Versatile Experience with Multiple Food Service Roles
- Acquired Food Handlers Certificate
Timeline
Food Runner/Expo
Cowboy Cantina
12.2022 - 04.2023
Server
Hotel Paseo/Larkspur Grill
07.2021 - Current
Server
Hawthorn Senior Living
09.2018 - 07.2021
No Degree - Mathematics
California State University, San Bernardino
High School Diploma -
La Quinta High School