Angel Ruiz
The Bronx,NY
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
9
9
years of professional experience
Work History
Sales Associate
HomeSense
Yonkers, NY
11.2024 - Current
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Computed purchases and received and processed cash or credit payment.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed credit card transactions quickly and securely.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
Mail Carrier
United States Postal Service, USPS
Bronx, NY
06.2023 - Current
- Organized parcels into appropriate size containers for transport.
- Used road maps or GPS to verify routes and designated addresses.
- Maintained records of all deliveries made during the day.
- Checked incoming mail for proper postage and correct names and addresses.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Delivered mail to residents and business within assigned area.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Forklift Operator
Nestle Waters
Long Island City, NY
09.2019 - 06.2023
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Checked shipments for damaged or incorrect items.
- Inspected product load for accuracy to foster timely and complete delivery.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Sales Associate
Polo Ralph Lauren Factory Store
Central Valley, NY
10.2015 - 10.2019
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Computed purchases and received and processed cash or credit payment.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed credit card transactions quickly and securely.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Collected payments and provided accurate change.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Education
High School Diploma -
DeWitt Clinton
The Bronx, NY06-2015
Skills
- Product knowledge
- Point-of-sale operations
- Customer relationship management
- Sales strategies
- Visual merchandising
- Transaction processing
- Cash handling
- Team collaboration
- Organizational skills
- Attention to detail
- Time management
- Problem solving
- Communication skills
- Technology utilization
- Inventory management
- Calm demeanor
- Conflict resolution
- Goal oriented
- Hospitality and accommodation
- Customer engagement
- Reliable and punctual
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
HomeSense
11.2024 - Current
Mail Carrier
United States Postal Service, USPS
06.2023 - Current
Forklift Operator
Nestle Waters
09.2019 - 06.2023
Sales Associate
Polo Ralph Lauren Factory Store
10.2015 - 10.2019
High School Diploma -
DeWitt Clinton
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