Angel Saldana
Chicago,IL
Summary
Motivated and detail-oriented Business Management student at Northeastern Illinois University with practical experience in logistics and customer service. Currently employed as a Delivery Associate at Home Depot, where I apply strong communication and organizational skills to ensure accurate and timely deliveries.
Overview
5
5
years of professional experience
Work History
Delivery Associate
Home Depot
Chicago, IL
05.2021 - Current
- Handle the preparation and loading of customer deliveries, including online orders for pickup and scheduled deliveries.
- Provide excellent customer service by addressing inquiries, resolving issues, and maintaining a friendly demeanor.
- Support store operations by restocking merchandise and maintaining a clean and organized work environment.
- Communicated effectively with team members to optimize delivery operations and resolve issues swiftly.
- Managed approximately 10 incoming calls per day from customers
Public Adjuster
IStormrecovery
Chicago, IL
12.2022 - 08.2023
- Evaluated insurance claims to determine coverage and settlement amounts.
- Negotiated with insurance companies to secure fair compensation for clients.
- Conducted thorough property inspections to assess damage and document findings.
- Developed detailed reports outlining claim processes and resolutions for clients.
- Directed claims negotiations within allowable limit of $40,000 and supported successful litigations for advanced issues.
- Evaluated property damage claims to determine fair settlement amounts.
Education
Bachelor of Science - Business Management
Northeastern Illinois University
Chicago, IL01.2026
High School Diploma -
Carl Schurz High School
Chicago, IL06-2021
Skills
- Loading and unloading
- Package handling
- GPS navigation
- Deadline adherence
- Problem-solving
- Teamwork and collaboration
- Time management skills
- Dispatch communication
Timeline
Public Adjuster
IStormrecovery
12.2022 - 08.2023
Delivery Associate
Home Depot
05.2021 - Current
Bachelor of Science - Business Management
Northeastern Illinois University
High School Diploma -
Carl Schurz High School
Awards
- Member of Honors Society – National Louis University
- Maintained a 3.0+ GPA throughout high school