Angel Serrano
Hayward,CA
Summary
Past history in organized well with experience in costumer service restaurant environments. Effective creator of service structures with thoughtful organization. Efficient team worker and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Currently an engaging Plumbing Sales/ Paint Associate trained and licensed in forklift operation as well as inventory oversight, product research and building lasting client relationships. Ready to take on a new position where well-developed talents can be best utilized.
Overview
4
4
years of professional experience
Work History
Plumbing/Paint Department Sales Associate
Home Depot
Union City, CA
04.2021 - Current
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Answered questions from customers regarding plumbing materials and products.
- Engaged directly with contractors, plumbers, builders and other key individuals in effort to promote business opportunities.
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Greeted customers, helped locate merchandise and suggested suitable options.
Waitstaff
Baywood Retirement Home
Castro Valley, CA
09.2019 - 04.2021
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept track of event finances, including initial deposits, due payments and final balances.
- Answered customers' questions, recommended items and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Crew Member/ Cashier
Little Caesar Enterprises Inc.
Hayward, CA
08.2018 - 09.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged, and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at the beginning and end of shift.
Education
Construction Management - Aviation Management And Operations
Cal State Eastbay
Hayward, CA06.2024
High School Diploma -
Tennyson High School
Hayward, CA06.2020
Skills
- Order delivery practices
- Operational Efficiency
- Teamwork and Collaboration
- Willingness to Learn
- Forklift Operation/ Licensed
- Health and Safety Regulations
- Customer Service/Assistance
- Cash handling
- Time Management
- Product Quality Determination
- Stockroom Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Plumbing/Paint Department Sales Associate
Home Depot
04.2021 - Current
Waitstaff
Baywood Retirement Home
09.2019 - 04.2021
Crew Member/ Cashier
Little Caesar Enterprises Inc.
08.2018 - 09.2019
Construction Management - Aviation Management And Operations
Cal State Eastbay
High School Diploma -
Tennyson High School