ANGEL SIMPSON
1852 Dutch Village Drive,MD
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Experienced with coordinating parts and managing inventory systems. Utilizes organizational skills to maintain accurate records and ensure timely procurement. Track record of effective communication with suppliers and internal teams to support operational efficiency.
Overview
11
11
years of professional experience
Work History
Parts Coordinator
Meridian A Konica Minolta Company
09.2023 - 06.2025
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
- Coordinated shipping logistics for both incoming supplies and outgoing customer orders, enhancing punctuality rates significantly.
- Conducted regular inventory audits to maintain appropriate stock levels and prevent shortages.
- Assisted customers in locating the correct parts for their needs, providing exceptional service and boosting satisfaction rates.
- Managed warranty claims efficiently, providing prompt resolution for customers experiencing issues with purchased
- Managed warranty claims efficiently, providing prompt resolution for customers experiencing issues with purchased parts.
- Delivered parts to technicians for the reschedule calls to ensure the customers printers was working properly.
Manager of Operations
Dollar General Store
10.2017 - 12.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Reviewed shift reports to understand current numbers and trends.
Supervisor of Operations
Nordstrom
06.2014 - 10.2017
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reviewed shift reports to understand current numbers and trends.
- Investigated and resolved departmental non-conformances.
Education
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD05.2003
Skills
- Data Entry and Maintenance
- Business Operations
- Sales Tracking
- Good Listening skills
- Efficient and Detail-Oriented
- Customer service
- Order and Refund Processing
- Warehouse organization
- Purchasing strategies
- ERP systems
- Shipping procedures
- Stock control
Timeline
Parts Coordinator
Meridian A Konica Minolta Company
09.2023 - 06.2025
Manager of Operations
Dollar General Store
10.2017 - 12.2023
Supervisor of Operations
Nordstrom
06.2014 - 10.2017
High School Diploma -
Eleanor Roosevelt High School
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