Angel Smith
Sonora,CA
Summary
Dynamic Certified Tanning Consultant with a proven track record at Sunsual Tanning, enhancing client satisfaction through personalized consultations and exceptional customer service. Skilled in appointment scheduling and client relationship building, I effectively streamlined processes and contributed to sales goals, fostering loyalty and a welcoming salon environment.
Overview
2
2
years of professional experience
Work History
Certified Tanning Consultant
Sunsual Tanning
Sonora, CA
07.2023 - Current
- Increased customer satisfaction by providing personalized tanning consultations and recommendations.
- Maintained a clean, organized, and comfortable salon atmosphere for maximum client satisfaction and loyalty.
- Provided exceptional customer service by addressing clients'' questions, concerns, and scheduling needs promptly and professionally.
- Educated potential clients on the benefits of tanning services offered at the salon during promotional events or initial consultations.
- Streamlined appointment scheduling processes for increased efficiency and client convenience.
- Conducted thorough skin assessments to determine clients'' optimal tanning levels and sessions duration.
- Collaborated with team members to achieve monthly sales goals, contributing to overall business success.
- Handled cash transactions accurately while maintaining strict adherence to company policies regarding financial security.
- Expanded the salon''s reach by actively participating in marketing efforts such as social media promotion and community events participation.
- Continuously updated industry knowledge through ongoing training courses, workshops, and certifications renewal.
- Assisted management with inventory control tasks, ensuring adequate stock levels of products at all times.
- Utilized effective communication skills when interacting with both colleagues and clients in person or over the phone.
- Resolved any customer complaints or concerns promptly, ensuring a satisfactory resolution and maintaining the salon''s reputation for excellent service.
- Enhanced client retention through the development of detailed tanning plans tailored to individual needs.
- Developed strong relationships with clientele through consistent follow-up and genuine care for their tanning experience.
Education
High School Diploma -
Sonora District High School
Sonora, CA06.2024
Skills
- Client consultation
- Sanitation protocols
- Appointment scheduling
- Industry trends awareness
- Tanning equipment operation
- Sales proficiency
- Customer service
- Cleaning and sanitizing
- Client relationship building
- Business opening and closing procedures
- Customer engagement
- Data entry
- Appointment coordination
- Laundry management
- Spray tanning
- Bed preparation
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
Timeline
Certified Tanning Consultant
Sunsual Tanning
07.2023 - Current
High School Diploma -
Sonora District High School