Summary
Overview
Work History
Education
Skills
Timeline
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Angel Smith

Sonora,CA

Summary

Dynamic Certified Tanning Consultant with a proven track record at Sunsual Tanning, enhancing client satisfaction through personalized consultations and exceptional customer service. Skilled in appointment scheduling and client relationship building, I effectively streamlined processes and contributed to sales goals, fostering loyalty and a welcoming salon environment.

Overview

2
2
years of professional experience

Work History

Certified Tanning Consultant

Sunsual Tanning
Sonora, CA
07.2023 - Current
  • Increased customer satisfaction by providing personalized tanning consultations and recommendations.
  • Maintained a clean, organized, and comfortable salon atmosphere for maximum client satisfaction and loyalty.
  • Provided exceptional customer service by addressing clients'' questions, concerns, and scheduling needs promptly and professionally.
  • Educated potential clients on the benefits of tanning services offered at the salon during promotional events or initial consultations.
  • Streamlined appointment scheduling processes for increased efficiency and client convenience.
  • Conducted thorough skin assessments to determine clients'' optimal tanning levels and sessions duration.
  • Collaborated with team members to achieve monthly sales goals, contributing to overall business success.
  • Handled cash transactions accurately while maintaining strict adherence to company policies regarding financial security.
  • Expanded the salon''s reach by actively participating in marketing efforts such as social media promotion and community events participation.
  • Continuously updated industry knowledge through ongoing training courses, workshops, and certifications renewal.
  • Assisted management with inventory control tasks, ensuring adequate stock levels of products at all times.
  • Utilized effective communication skills when interacting with both colleagues and clients in person or over the phone.
  • Resolved any customer complaints or concerns promptly, ensuring a satisfactory resolution and maintaining the salon''s reputation for excellent service.
  • Enhanced client retention through the development of detailed tanning plans tailored to individual needs.
  • Developed strong relationships with clientele through consistent follow-up and genuine care for their tanning experience.

Education

High School Diploma -

Sonora District High School
Sonora, CA
06.2024

Skills

  • Client consultation
  • Sanitation protocols
  • Appointment scheduling
  • Industry trends awareness
  • Tanning equipment operation
  • Sales proficiency
  • Customer service
  • Cleaning and sanitizing
  • Client relationship building
  • Business opening and closing procedures
  • Customer engagement
  • Data entry
  • Appointment coordination
  • Laundry management
  • Spray tanning
  • Bed preparation
  • Strong work ethic
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Adaptability and flexibility

Timeline

Certified Tanning Consultant

Sunsual Tanning
07.2023 - Current

High School Diploma -

Sonora District High School
Angel Smith