Julie Couch
New York,NY
Summary
Proven achiever with a background at Sun Tan City, where I enhanced client retention and contributed significantly to sales goals through expert client consultations and skin assessment expertise. Skilled in both customer engagement and sanitation protocols, I excel in creating personalized experiences and maintaining high safety standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Tanning Consultant
Sun Tan City
Louisville, KY
03.2024 - 09.2024
- Developed strong relationships with clientele through consistent follow-up and genuine care for their tanning experience.
- Utilized effective communication skills when interacting with both colleagues and clients in person or over the phone.
- Collaborated with team members to achieve monthly sales goals, contributing to overall business success.
- Handled cash transactions accurately while maintaining strict adherence to company policies regarding financial security.
- Enhanced client retention through the development of detailed tanning plans tailored to individual needs.
- Expanded the salon''s reach by actively participating in marketing efforts such as social media promotion and community events participation.
- Contributed to a positive workplace culture by actively supporting coworkers during peak hours or staff shortage situations.
- Assisted management with inventory control tasks, ensuring adequate stock levels of products at all times.
- Conducted thorough skin assessments to determine clients'' optimal tanning levels and sessions duration.
Cashier
The Comfy Cow
Louisville, KY
05.2022 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Cosmetology - Cosmetology
Aveda Institute New York
New York, NYGED - High School
Sacred Heart Academy
Louisville05.2023
Skills
- Client consultation
- Sanitation protocols
- Appointment Scheduling
- Industry Trends Awareness
- Sales proficiency
- Tanning equipment knowledge
- Skin assessment expertise
- Skin type identification
- UV safety understanding
- Customer Service
- Safety trained
- Cleaning and sanitizing
- Client Relationship Building
- Business opening and closing procedures
- Customer Engagement
- Payment processing knowledge
- Office Organization
- Sales strategy
- Client Needs Assessment
- Appointment Coordination
Accomplishments
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- PCA - Personal Care Aide
- First Aid/CPR Certified
Timeline
Certified Tanning Consultant
Sun Tan City
03.2024 - 09.2024
Cashier
The Comfy Cow
05.2022 - 04.2024
Cosmetology - Cosmetology
Aveda Institute New York
GED - High School
Sacred Heart Academy