Kadence Dunn-Petty
Waxahachie
Summary
Dedicated Certified Tanning Consultant recognized for strong attention to detail and teamwork. Experience in training staff, maintaining salon cleanliness, and resolving client concerns promptly, ensuring a welcoming environment that prioritizes customer experience.
Overview
3
3
years of professional experience
Work History
Certified Tanning Consultant
Planet Beach Tanning Salon
05.2023 - Current
- Educated clients on safe tanning practices and product usage.
- Assisted in maintaining salon cleanliness and equipment functionality.
- Recommended tailored tanning packages based on individual skin types.
- Managed client scheduling and maintained accurate records of services provided.
- Trained new staff on salon procedures and customer service standards.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Implemented promotional campaigns to enhance client engagement and retention.
- Built trust with clients through attentive listening skills, demonstrating an understanding of their unique tanning goals.
- Maintained a clean, organized, and comfortable salon atmosphere for maximum client satisfaction and loyalty.
- Developed strong relationships with clientele through consistent follow-up and genuine care for their tanning experience.
- Resolved any customer complaints or concerns promptly, ensuring a satisfactory resolution and maintaining the salon''s reputation for excellent service.
- Contributed to a positive workplace culture by actively supporting coworkers during peak hours or staff shortage situations.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
- Participated in team meetings and staff training sessions.
- Preserved patient safety by following safety protocols.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX05-2025
Skills
- Client consultation
- Sanitation protocols
- Appointment scheduling
- Industry trends awareness
- Customer service
- Client relationship building
- Business opening and closing procedures
- Customer engagement
- Office organization
- Data entry
- Sales strategy
- Payment processing
- Client needs assessment
- Laundry management
- Customer account management
- Scheduling expert
- Product recommendations
- Phone reception
- Strong work ethic
- Teamwork and collaboration
- Time management
- Problem-solving
- Reliability
- Relationship building
- Valid Driver's license
- Attention to detail
Timeline
Certified Tanning Consultant
Planet Beach Tanning Salon
05.2023 - Current
High School Diploma -
Waxahachie High School