Retail Sales Associate recognized for exceeding sales targets through effective communication and customer engagement. Enhanced customer loyalty and satisfaction by understanding needs and preferences, while improving store layout for optimal product visibility and customer flow. Motivated Plumbing Apprentice experienced in reading diagrams, using equipment, and maintaining site safety, with strong listening, organizational, and problem-solving skills.
Work History
Retail Sales Associate
5 Years 7 Months
AutoZone | 01.2021 - Current
Executed transactions efficiently, enhancing customer satisfaction through exceptional service.
Monitored sales floor to assist customers and ensure timely restocking of merchandise.
Tracked inventory levels daily, ensuring prompt replenishment of stock.
Assisted with unloading delivery trucks and organized new merchandise on shelves for optimal display.
Plumbing Apprentice
1 Year 11 Months
Cutler Bay Plumbing | 04.2024 - 03.2026
Collaborated with senior plumbers to diagnose and troubleshoot plumbing issues effectively.
Assisted in installation and repair of plumbing systems, ensuring compliance with safety standards.
Utilized tools such as pipe wrenches, augers, and soldering equipment for various tasks.
Maintained accurate records of service calls and repairs performed for efficient workflow management. Meter reading and valve check.
Retail Sales Associate
3 Years 11 Months
Advance Auto Parts | 02.2017 - 01.2021
Processed sales transactions and payments, ensuring accurate receipt issuance for customers.
Trained new employees on equipment usage and safety protocols to promote a safe work environment.
Executed cashier duties, including sales transactions, payment processing, and receipt issuance.
Suggested additional items to customers, improving their shopping experience and increasing overall sales.
Event Assistant
1 Year
Moe's Party Rental | 01.2016 - 01.2017
Provided customer service support during event phases, enhancing overall attendee experience.
Prepared facilities by cleaning and arranging equipment, ensuring smooth event execution.
Prepared facilities by cleaning and arranging equipment for effective event execution.
Collaborated with colleagues to develop innovative ideas for future enhancements to guest experience.
Education
High School Diploma
Miami Southridge Senior High School | Miami, FL | 05-2021