Angel Tamayo Borroto
Houston,TX
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than enough time of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Catalytic Technician
Stronghold Specialty
02.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Mentored junior technicians in maintenance, repair and reporting duties.
Barber
PJA Barber Lounge 2
11.2022 - 02.2023
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered incoming telephone calls and scheduled appointments for clients.
- Styled hair according to customer preferences.
- Managed business customer service, responding to requests and concerns promptly.
- Consistently received positive performance reviews from guests.
- Consulted with clients to assess personal style preferences and unique needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Resolved guest complaints about service or style.
- Distributed business cards outside of salon to generate new business.
- Updated client profiles to reflect current products and service preferences.
Car Mechanic
Firestone
01.2020 - 05.2021
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Education
GED -
Jose Antonio Institute
Cuba06.2011
Skills
- Gasket Replacements
- Reading Comprehension
- Production Assistance
- Lean Manufacturing
- Verbal and Written Communication
- Corrective Actions
- Manufacturing Processes
- Engine Rebuilds
- Power Tools and Equipment
- Setup and Installation
- Equipment Safety
- Overseeing Technicians
- Health and Safety Regulations
- Document Preparation
- Mechanical Aptitude
- Assembly and Production
- Attention to Detail
- Heavy Lifting
- Computer-Assisted Diagnostics
- Maintenance and Repair
- Equipment Calibration
- Troubleshooting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Catalytic Technician
Stronghold Specialty
02.2023 - Current
Barber
PJA Barber Lounge 2
11.2022 - 02.2023
Car Mechanic
Firestone
01.2020 - 05.2021
GED -
Jose Antonio Institute
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