Angel Thomas
Arlington,TX
Summary
Driven and results-oriented professional with a track record of enhancing operational efficiency at Amazon through meticulous organization and teamwork. Leveraged strong work ethic and customer service skills to elevate customer satisfaction at McDonald's and Universal GM. Excelled in fast-paced environments, demonstrating exceptional critical thinking and a quick learning ability.
Overview
3
3
years of professional experience
Work History
Casher
McDonald's
08.2023 - 06.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage continuous business.
- Processed customer service orders promptly to increase customer satisfaction.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided primary customer service to internal and external customers.
Material Control Clerk
Universal GM
08.2022 - 08.2023
- Streamlined material flow by organizing storage areas and implementing efficient labeling systems.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Maintained accurate records of all transactions, facilitating easy tracking of inventory movement and order history.
- Implemented quality control measures, minimizing errors in parts ordering and distribution.
Sortation Associate
Amazon
06.2021 - 07.2022
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
Education
High School Diploma -
DeWitt High School
DeWitt, AR05.2021
Skills
- Great Customer Service Skills
- Positive Attitude
- Strong Work Ethic
- Patience and Empathy
- Quick Learner
- Critical Thinker
Timeline
Casher
McDonald's
08.2023 - 06.2024
Material Control Clerk
Universal GM
08.2022 - 08.2023
Sortation Associate
Amazon
06.2021 - 07.2022
High School Diploma -
DeWitt High School