- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Road Trips
- Enjoy hobbies that combine physical activity with outdoor exploration
- I participate in a variety of outdoor recreational activities
- Gardening
- Outdoor Recreation
- Camping
- Embracing outdoor adventures such as [activity 1] and [activity 2]
- Crafting and DIY Projects
- Drawing and Painting
- Photography
Kerstan Holmes
Pleasant Valley
Summary
Dedicated professional with a versatile background across various manufacturing roles. Recognized for effective teamwork and attention to detail, contributing to operational efficiency and quality assurance in production environments.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Casher
Home Depot
Kansas City, MO
06.2022 - 03.2026
Quality Control Inspector
CDC
Liberty, Mo.
02.2012 - 07.2014
- Inspected incoming materials and finished products for compliance with quality standards
- Conducted visual and functional tests to identify defects and ensure product reliability
- Collaborated with production teams to address quality issues and implement corrective actions
- Developed and maintained documentation for inspection processes and quality control procedures
- Led root cause analysis meetings to identify trends in defects and improve processes
- Streamlined inspection workflows, enhancing efficiency and reducing turnaround times
- Oversaw implementation of quality improvement initiatives, resulting in higher product integrity
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Quality Control Technician
PAS, Praxair Surface Technoolgy
North Kansas City, MO
07.1996 - 07.2010
- Conducted inspections on finished products to ensure compliance with quality standards
- Developed and implemented testing procedures for new materials and processes
- Collaborated with production teams to troubleshoot quality issues and implement corrective actions
- Trained junior technicians on quality control protocols and equipment usage
- Implemented testing procedures for various laboratory equipment, enhancing accuracy in test results.
- Conducted routine inspections of raw materials and finished products to ensure compliance with quality standards.
- Collaborated with production teams to troubleshoot quality issues and recommend corrective actions.
- Developed and maintained detailed documentation of quality control processes and test results to ensure traceability.
- Trained new staff on quality control protocols, promoting consistency in testing methodologies across the lab.
- Analyzed testing data to identify trends and recommend improvements in product quality and safety measures.
- Led root cause analysis for non-conformities, driving initiatives that reduced defects by streamlining processes.
- Initiated cross-departmental communication strategies to enhance awareness of quality standards and best practices across teams.
- Enhanced product quality by conducting thorough lab tests and analyses on raw materials and finished products.
- Developed comprehensive reports detailing test results, findings, and recommendations for improvements when necessary.
- Contributed to product development efforts by providing crucial data regarding material performance under various conditions.
- Increased accuracy of test results by calibrating instruments on a regular basis and following strict maintenance schedules.
- Assisted management in achieving ISO certification through meticulous documentation of quality control processes and results.
- Participated in internal audits, assisting auditors in reviewing laboratory practices while maintaining transparency about ongoing activities.
- Collaborated with cross-functional teams to develop and implement robust quality control measures in the manufacturing process.
- Supported continuous improvement projects by analyzing trends in test data to identify areas requiring further investigation or optimization.
- Provided comprehensive training for new lab technicians, ensuring proper understanding of standard operating procedures and best practices.
- Ensured timely completion of required testing through effective time management strategies, prioritizing tasks based on deadlines and urgency levels.
- Enhanced communication between departments by regularly attending meetings and sharing crucial insights related to product quality and performance.
- Assisted in the development of standard operating procedures, ensuring consistency across all laboratory activities and reducing potential errors.
- Improved overall compliance with industry standards by updating laboratory procedures according to regulatory requirements.
- Coordinated with suppliers to address any concerns related to raw material quality or specification deviations.
- Maintained a safe and organized laboratory environment, adhering to established safety protocols and guidelines.
- Aided in cost reduction initiatives through efficient use of resources and identification of more affordable testing methods.
- Minimized risks associated with product recalls by diligently monitoring quality indicators throughout the entire production process.
- Reduced production delays by promptly identifying non-conformance issues and implementing corrective actions.
- Implemented statistical quality control methods for improved reliability of test data, leading to enhanced decision-making capabilities within the organization.
- Completed recordkeeping, filing and data entry duties.
- Performed technical and quality systems audits of laboratory.
- Diagnosed and reported malfunctions of technical equipment.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Recorded and organized test data for report generation and analysis.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Performed tests and inspections to conform to established standards.
- Reviewed production processes and identified potential quality issues.
- Performed routine maintenance and calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Conducted data review and followed standard practices to find solutions.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Conducted investigations into questionable test results.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Created testing protocols to be used across product lines.
CNC Machine Operator
Praxair Surface Technology
North Kansas City, MO
06.1991 - 07.1996
- Operated CNC machines to produce precision components for various applications.
- Monitored production processes to ensure adherence to quality standards.
- Conducted routine maintenance and troubleshooting of CNC equipment.
- Collaborated with engineering teams to optimize machining processes and reduce cycle times.
- Implemented process improvements resulting in enhanced operational efficiency.
- Trained new operators on machine setup, operation, and safety protocols.
- Analyzed production data to identify trends and recommend corrective actions.
- Ensured compliance with safety regulations and company policies throughout operations.
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Maintained tight tolerances with design specifications.
- Trained and coached new team members on proper machine set-up procedures.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Moved finished work to correct staging area for disposition.
- Manually set up machinery, lathes, and grinders.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
- Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
- Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.
- Exceeded productivity targets consistently, skillfully managing time and workload to achieve outstanding results.
- Performed accurate [Type] tool changes and offsets.
- Troubleshot technical issues effectively, minimizing disruptions to production schedules and maintaining high levels of output.
- Supported quality control and inspection processes to promote production of quality products.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Mentored junior operators, sharing knowledge of CNC operations and best practices for safe, efficient performance.
- Assisted in inventory management practices such as tracking tooling, materials used, and monitoring stock levels to maintain production readiness.
- Safeguarded company assets through diligent care and maintenance of expensive machinery, prolonging equipment lifespan and value retention.
- Demonstrated adaptability by quickly learning new software programs for advanced CNC machine operation.
- Streamlined workflow with effective management of multiple CNC machines simultaneously.
- Collaborated with quality assurance teams to ensure manufactured components met or exceeded customer expectations regarding fitment, finish, functionality.
- Contributed to cost-saving initiatives by efficiently utilizing resources and reducing machine downtime.
- Collaborated with engineering teams to refine design specifications, ensuring optimal manufacturing outcomes.
- Contributed to product innovation by providing feedback on prototype machining, leading to design improvements.
- Enhanced operational efficiency, organizing work area and tools for quick changeovers between jobs.
- Facilitated cross-training among team members, fostering versatile and highly competent workforce.
- Enhanced precision in manufactured parts by consistently calibrating and adjusting CNC machinery before each production run.
- Supported environmental initiatives by implementing sustainable machining practices and reducing energy consumption.
- Fostered safer work environment by conducting regular safety audits and ensuring compliance with all regulations.
- Collaborated with engineering teams to refine product designs for manufacturability, leading to smoother production runs.
- Increased machine utilization rates, meticulously scheduling jobs based on complexity and delivery requirements.
- Enhanced team skill set with introduction of advanced CNC programming techniques during monthly training sessions.
- Achieved consistent product quality by adhering to strict machining parameters and conducting detailed inspections of finished pieces.
- Optimized tool life and reduced costs by selecting and testing new cutting materials and technologies.
- Resolved production bottlenecks, facilitating smoother workflow and faster turnaround times.
- Ensured high levels of customer satisfaction by producing complex components within tight tolerances and deadlines.
- Improved production efficiency with thorough planning and execution of complex machining projects.
- Reduced material waste, optimizing cutting paths and tool usage during machining processes.
- Maintained up-to-date knowledge of industry trends and advancements, applying best practices to daily operations.
- Played key role in achieving departmental goals by consistently meeting and exceeding production targets.
- Contributed to continuous improvement efforts by suggesting enhancements to CNC programming and operations.
- Maintained high operational standards, leading to significant reduction in machine downtime through rigorous preventive maintenance routines.
- Streamlined workflow and increased team productivity by implementing more efficient job setup procedure.
- Ran multiple CNC machines simultaneously to increase production capacity.
- Operated CNC machines to produce components with tight tolerances.
- Utilized calipers and other measuring tools to increase accuracy of parts.
- Assisted other machinists with set-up and troubleshooting of CNC machines.
- Instructed new employees on operation of CNC machines.
- Adjusted machine settings to achieve desired results and meet customer specifications.
- Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
- Performed periodic maintenance and repairs on CNC machines.
- Completed manual adjustments and tooling changes in absence of automatic programming.
- Inspected parts to meet customer specifications and quality standards.
- Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
- Collaborated with other departments to meet customer requirements.
- Prevented machine breakdown by maintaining proper lubrication and cooling during operation.
- Input instructions for machine operations based on specifics of work orders.
- Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
- Followed detailed instructions to accurately produce complex components.
D-Gun Operator
Union Carbide
North Kansas City, MO
07.1981 - 06.1991
- Operated and maintained equipment to ensure optimal performance and safety compliance.
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
- Conducted routine inspections and troubleshooting to minimize downtime and maintain quality standards.
- Trained new operators on safety protocols, equipment usage, and best practices for operational excellence.
- Implemented process improvements that reduced waste and improved overall production output.
- Monitored inventory levels to ensure timely replenishment of materials for uninterrupted operations.
- Led safety meetings to promote a culture of safety awareness among team members.
- Developed and documented standard operating procedures for enhanced consistency across operations.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
- Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.
- Optimized machine settings to achieve superior product output, meeting and exceeding production targets.
- Contributed to energy conservation efforts by optimizing machine operation schedules.
- Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Reduced waste and increased recycling, contributing to more sustainable production practices.
- Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Improved product quality with meticulous attention to detail during inspection and sorting processes.
- Conducted comprehensive training for new operators, enhancing team skills and performance.
- Facilitated smoother onboarding process for new machinery through creation of detailed operating manuals.
- Played key role in process optimization project, resulting in more efficient production line layout.
- Streamlined setup process for new production lines, accelerating transition between product batches.
- Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
- Enhanced team morale and productivity by organizing regular team-building activities.
- Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
- Contributed to product innovation by providing feedback on machine capabilities and limitations during design phase.
- Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures.
- Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected products and machines to maintain quality and efficiency.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Collaborated with other departments to optimize production workflows.
- Performed general equipment maintenance and repair to minimize downtime.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Prepared reports and technical documentation of day-to-day production processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Assembled products according to changing daily work orders and specific customer needs.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Reviewed production schedules and streamlined processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Education
Associate of Science - Quality Assurance Technology
Longview College
Lee's Summit, MO05.2003
Associate of Applied Science - Mathematics
Longview College
Lee's Summit, MO05.2003
No Degree - Certificate in Electrical
Maple Woods
Kansas City, MO05.2002
No Degree - Electronic Certificate
Maple Woods
Kansas City, MO05.2001
Associate of Arts - Science
Maple Wood
Kansas City, MO1977
High School Diploma -
Oak Park High School
Kansas City, MO05.1974
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Drawer balancing
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
- Reports and documents
- Point of sale proficiency
- Fraud prevention awareness
- Loss prevention
- Identification checks
- Loyalty program promotion
- Staff mentoring
- Proficient in [software]
- Payment posting
- Regulatory compliance
- Sales techniques mastery
- Liquor regulations and compliance
- Report preparation
- Organizational growth
- Clear communication
- Empathy and patience
- Data entry
- Training and onboarding
- Complaint resolution
- Credit card processing
- Basic math
- Visual merchandising
- Upselling techniques
- Sales transactions
- Promotions and discounts
- Receipt handling
- Scanner operations
- Gift card handling
- Transaction handling
- Hospitality and accommodation
- Online orders preparation
- Credit and cash transactions
- Ordering and stocking
- Exchanges processing
- Dependability and reliability
- Point-of-sale system
- Checkout monitoring
- Merchandise exchange
- Problem-solving
- Honest and dependable
Accomplishments
- Trained and mentored [number] employees.
- Completed manager training program.
- Promoted to [Job Title] after only [timeframe] for exceptional performance.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Association for Computing Machinery
- American Society of Safety Professionals
- Association of Information Technology Professionals
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification] Training - [Timeframe]
Interests
Timeline
Casher
Home Depot
06.2022 - 03.2026
Quality Control Inspector
CDC
02.2012 - 07.2014
Quality Control Technician
PAS, Praxair Surface Technoolgy
07.1996 - 07.2010
CNC Machine Operator
Praxair Surface Technology
06.1991 - 07.1996
D-Gun Operator
Union Carbide
07.1981 - 06.1991
Associate of Science - Quality Assurance Technology
Longview College
Associate of Applied Science - Mathematics
Longview College
No Degree - Certificate in Electrical
Maple Woods
No Degree - Electronic Certificate
Maple Woods
Associate of Arts - Science
Maple Wood
High School Diploma -
Oak Park High School
I have received many awards for my work and customer service.
I was certified Airframed repair technician. I received awards for jobs that I have worked at. At my job at Praxair I was taking care of all customer and traveling to make sure they were taken care of at their overhaul faculties. I am always on time for all my jobs and have been a person who had trained many of the employees. I feel that I have been trained in many different fields, also in constructs such plumbing, roofing, framing, concrete, and many other construction operation. I also was a forman on a construction job site for 3 years and build over 300 hundred houses. I believe I would would be a good employee in many different fields.