Angel Torres
Maricopa
Summary
Professional shopper with robust experience in online retail environments, adept at curating personalized shopping experiences. Strong ability to understand and anticipate customer needs, ensuring satisfaction and loyalty. Proven track record in team collaboration and flexibility to adapt to changing requirements. Skilled in inventory management, product research, and customer communication. Reliable, results-driven, and focused on delivering high-quality service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
02.2024 - Current
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Developed strong relationships with retail partners, ensuring smooth communication and increased business opportunities.
- Demonstrated flexibility in scheduling availability, adjusting as required to meet fluctuating demands of the retail environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA06.2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Hospitality and accommodation
- Attention to detail
- Heavy lifting
- Flexible schedule
- Verifying order accuracy
- Physical stamina
- Planning and organization
Certification
- First Responder Operations Certificate - California Specialized Training Institute
Timeline
Online Personal Shopper
Walmart
02.2024 - Current
High School Diploma -
Long Beach Polytechnic High School
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