Keony Cauthen

• Curated personalized shopping experiences based on customer preferences and feedback.
• Streamlined order fulfillment processes, enhancing efficiency in inventory management.
• Collaborated with cross-functional teams to optimize product selection and availability.
• Implemented innovative solutions for improving customer satisfaction and retention rates.

• Processed customer transactions accurately using point-of-sale systems.
• Managed cash drawer, ensuring proper cash handling and accountability.
• Provided excellent customer service, addressing inquiries and resolving issues promptly.
• Assisted in training new cashiers on operational procedures and customer engagement techniques.

• Led team of customer service associates in resolving complex inquiries and issues.
• Developed training materials to enhance onboarding for new associates.
• Implemented process improvements, increasing overall customer satisfaction ratings.
• Analyzed customer feedback to identify trends and drive service enhancements.

• Provided exceptional customer service to enhance guest satisfaction and resolve issues promptly.
• Maintained cleanliness and organization of facilities, ensuring compliance with safety standards.
• Operated various tools and equipment efficiently to support daily operational tasks.
• Assisted in training new staff on service protocols and operational procedures.

Clean and prep rooms for checking in and checkouts

• Maintained cleanliness and organization in service areas to enhance customer experience.
• Assisted customers with inquiries and resolved issues promptly and efficiently.
• Collaborated with team members to ensure smooth daily operations and service delivery.
• Operated various kitchen equipment following safety protocols to maintain operational efficiency.

• Operated washers and dryers efficiently to meet daily laundry demands.
• Sorted, washed, dried, and folded linens and personal garments with attention to detail.
• Maintained cleanliness and organization of laundry area for optimal workflow.
• Adhered to safety protocols while handling cleaning chemicals and equipment.

• Assisted in maintaining cleanliness and organization of work areas.
• Learned proper safety protocols for equipment operation and handling.
• Supported team members in executing daily tasks efficiently.
• Engaged in training sessions to improve operational skills and knowledge.
• Followed instructions to prepare and assemble products accurately.
• Contributed to team goals by completing assigned responsibilities on time.
• Worked fast to complete tasks and meet daily deadlines.
• Followed instructions and procedures to complete assigned tasks.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.