Angel Twardowski
Rockford,IL
Summary
Detail-oriented Package Handler with a strong focus on warehouse safety and team collaboration. Known for improving operational efficiency and accuracy in package sorting, contributing to a safer and more productive work environment.
Overview
5
5
years of professional experience
Work History
Package Handler
TH Foods-QPS
Rockford, IL
01.2026 - 03.2026
- Followed safety protocols to maintain a secure working environment and reduce accidents.
- Conducted quality checks on incoming and outgoing packages to ensure standards were met.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
- Maintained clean and organized work areas to support operational efficiency and compliance.
- Collaborated with colleagues to streamline processes, improving workflow effectiveness across shifts.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Contributed to environmental goals by efficiently sorting recyclable packaging materials from waste.
- Streamlined package sorting process, enhancing operational efficiency by organizing parcels by size and destination.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
- Maintained clean, orderly work environment free of hazards.
Direct Support Professional
Milestone
Rockford, IL
06.2025 - 01.2026
- Assisted individuals with daily living activities to promote independence and quality of life.
- Collaborated with healthcare professionals to develop and implement personalized care plans.
- Monitored client progress and documented observations for ongoing assessments and adjustments.
- Provided emotional support and encouragement, fostering positive relationships with clients.
- Ensured compliance with safety protocols and maintained a clean, organized living environment.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Home Care Aid
European Service Inc.
Rockford, IL
11.2022 - 06.2025
- Provided personalized care and support for clients, enhancing daily living activities and overall well-being.
- Assisted clients with medication management, ensuring adherence to prescribed schedules and routines.
- Developed and maintained strong relationships with clients, fostering trust and promoting open communication.
- Implemented individualized care plans, adapting strategies based on client needs and feedback.
- Monitored client health status and reported changes to healthcare professionals promptly for timely interventions.
- Collaborated with family members to address concerns and enhance care strategies for clients' comfort.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
- Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
- Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
- Monitored progress and documented patient health status changes to keep care team updated.
- Enhanced patient comfort by providing attentive and personalized home care services.
- Increased family satisfaction by maintaining open communication about patient progress and needs.
- Improved overall patient health through the implementation of proper nutrition plans and meal preparation assistance.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Maintained detailed patient records, contributing to efficient care coordination among healthcare team members.
- Regularly participated in ongoing training sessions which contributed towards staying updated on relevant industry trends leading to improved performance.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Ensured patient safety by conducting regular home assessments, identifying potential hazards and implementing corrective measures.
- Responded promptly during emergency situations following established protocols that ultimately kept the clients safe from harm.
- Coordinated with medical professionals during home visits ensuring seamless continuation of prescribed care plans.
- Increased medication and medical terminology knowledge through research and continuing education.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed individual care plans for clients based on specific needs.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Sales Associate
Khols Department Store
Rockford, IL
08.2021 - 03.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained visual merchandising standards to maximize product visibility.
- Trained new associates on customer service best practices and store policies.
- Collaborated with team members to achieve sales goals and improve store performance.
- Resolved customer inquiries efficiently, fostering loyalty and satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Roosevelt Community Education Center
Rockford, IL04-2023
Skills
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking packages
- Packing boxes
- Workplace cleanliness
- Sorting packages
- Label reading
- Fragile item handling
- Package preparation
- Shipping and receiving
- Product packing
- Order picking and processing
- Order picking
Accomplishments
While working as a Home Care Aid, I trained quickly and was certified to distribute medications to patients within the first two months. I am very responsible and work independently without need for constant supervision.
Timeline
Package Handler
TH Foods-QPS
01.2026 - 03.2026
Direct Support Professional
Milestone
06.2025 - 01.2026
Home Care Aid
European Service Inc.
11.2022 - 06.2025
Sales Associate
Khols Department Store
08.2021 - 03.2022
High School Diploma -
Roosevelt Community Education Center
Perfect Attendance
I earned Perfect Attendance Award at High School despite the Covid-19 Pandemic.