Angel Umeh
Arlington,TX
Summary
Dynamic sales professional with a proven track record at AT&T, excelling in customer relations and relationship building. Leveraged CRM proficiency to identify high-potential accounts, driving significant revenue growth. Recognized for exceptional interpersonal communication skills and a commitment to client satisfaction, consistently exceeding sales quotas through strategic planning and effective negotiation tactics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
AT&T
Euless, TX
05.2025 - 08.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Participated in trade shows and conferences to network and generate leads.
Caregiver
Alpha Homes
03.2023 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
High School Teacher
Evangel High School
02.2019 - 01.2020
- Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
- Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching abilities further.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
- Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
Education
Chamberlain College of Nursing
Irving, TXSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Negotiation tactics
- CRM proficiency
- Time management
Certification
CNA certification
Timeline
Sales Representative
AT&T
05.2025 - 08.2025
Caregiver
Alpha Homes
03.2023 - 08.2024
High School Teacher
Evangel High School
02.2019 - 01.2020
Chamberlain College of Nursing