Angel Valdes
Davie,FL
Summary
Skilled in leading teams to achieve and exceed property goals, ensuring high standards of service and satisfaction. Adept at fostering a motivated, service-oriented environment while monitoring compliance and maximizing financial performance. Hardworking and focused individual offering excellent communication, planning and prioritization skills demonstrated through years of performance.Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
South Florida Weight Loss & Wellness
08.2020 - Current
- Developed new-hire training program and successfully trained 10 new employees over two years to meet enhanced office protocols.
- Created new customer tracking techniques to simplify patient record keeping and keep information up-to-date
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Social Media Intern
Virgin Voyages
06.2022 - 08.2022
- Led group of interns creating multiple business opportunities for the Social Media & Internal Communications teams - Cold launched first-ever NFT proposal for business with the objective of enhancing onboard customer experience while finding new ways to drive bookings - Monitored brand social media profiles to identify and report opportunities for customer service and brand engagement - Sourced and optimized online customer reviews to present on website - Shadowed Social Engagement Manager over 6-week period sitting in on partnership, brainstorming, and strategic planning meetings for Social Media Crew
Lifeguard
City of Pembroke Pines
06.2018 - 06.2019
- Directed swimming lessons for participants age 6-10 to learn optimal swim techniques and build strength - Instructed parents and students on techniques to remain vigilant of others around them and provide basic aid in case of emergency - Performed basic life support, including CPR, to stabilize individuals prior to ambulance arrival
Education
Bachelor of Science - Management And Supervision
Broward College
Fort Lauderdale, FL12.2023
Associate of Arts -
Broward College
Fort Lauderdale, FL05.2021
Skills
- Project Management
- Office Supervision
- Hiring and Training
- Quality Assurance
- Effective customer communication
- Relationship Building
- Trend Analysis
- Budgeting and Allocation
- Partnership Development
- Logistics Coordination
Timeline
Social Media Intern
Virgin Voyages
06.2022 - 08.2022
Administrative Assistant
South Florida Weight Loss & Wellness
08.2020 - Current
Lifeguard
City of Pembroke Pines
06.2018 - 06.2019
Bachelor of Science - Management And Supervision
Broward College
Associate of Arts -
Broward College
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