Angel Vanbramer
Schenectady,NY
Summary
Energetic individual with a background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Proficiency in communication and working well under pressure have contributed positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Schenectady, USA
07.2018 - 12.2022
- Executed nightly store closing procedures, showcasing my reliability and effective work methods.
- Completed closing tasks such as shutting down workstations, cleaning surfaces, and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables, maintaining bathrooms, and emptying trash receptacles.
- Ensured cleanliness standards were met for inspection readiness.
- Maintained an organized work area to ensure efficient operations.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Completed day-to-day duties accurately and efficiently.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Schenectady High School
Schenectady, NY06-2017
Associate of Arts - Social Sciences
Schenectady County Community College
Schenectady, NYSkills
- Workplace efficiency
- Reliability and punctuality
- Cleaning and sanitizing
- Attention to detail
- Clear communication
- Teamwork and collaboration
- Customer service
- Point-of-sale transactions
- Time management
- Task prioritization
- Safe food handling
Timeline
Crew Member
Dunkin' Donuts
07.2018 - 12.2022
High School Diploma -
Schenectady High School
Associate of Arts - Social Sciences
Schenectady County Community College