Angel Villagrana

• Assisted customers in identifying products that best met their individual needs and preferences.

• Processed transactions accurately and efficiently while maintaining excellent customer service.

• Monitored inventory levels and conducted regular audits to ensure product availability and accuracy.

• Managed front desk operations, including answering phone calls and assisting customers with inquiries.

• Trained and supported new team members on company procedures, customer service standards, and daily operations.

• Received, organized, and restocked inventory to maintain an efficient and well-stocked sales floor.

• Collaborated with team members to ensure smooth day-to-day operations in a fast-paced retail environment.

• Maintained accurate records and followed established compliance and operational procedures.

• Conducted research, compiled and typed statistical reports, and synthesized information.
• Managed daily office operations and maintained the inventory of office supplies.
• Handled incoming calls and directed callers to the appropriate department or employee.
• Responded to customer issues to provide immediate resolution and improve retention.
• Answered questions from students regarding financial aid and services offered by the school.

• Working closely with guests to help identify their needs and provide them with specific and appropriate products that suit what they're looking for
• Processing sales and handling cash
• Working collaboratively with various companies to better understand specific products
• Training new employees on sales techniques and store procedures
• Answering and making phone calls to clients
• Purchasing Assistant
• Scheduling appointments for shipments and meetings with distributors and various vendors
• Processing and handling
• Meeting various quotas of product intake
• Restocking products for front-of-house team members
• Managed product inventory and ensure compliance with state regulations
• Organizing stockroom
• Monitored operations and reviewed records and metrics.

• Assisted customers with product selection and inquiries, ensuring a positive shopping experience
• Managed cash registers, handled transactions, and processed returns and exchanges
• Collaborated with team members to achieve monthly sales goals and improve store performance

• Assisted customers with product selection and inquiries, ensuring a positive shopping experience
• Maintained store cleanliness and organized merchandise displays according to company standards
• Responsible for keeping track and processing shipments while replenishing the store's shelves