Angel Wallace
Oklahoma City,OK
Summary
Dynamic Assistant Store Manager at Smoothie King with a proven track record in enhancing customer experience and optimizing store operations. Skilled in problem-solving and effective merchandise display strategies, I successfully minimized discrepancies and improved sales through strategic inventory management and exceptional customer service.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Smoothie King
Oklahoma City, OK
03.2015 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Order Puller
Hobby Lobby Warehouse
Oklahoma City, OK
05.2019 - 06.2020
- Checked each order for completeness and accuracy.
- Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
- Loaded and unloaded freight containers and deliveries.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
Education
Medical Assistant - Medical Assistant
Martinsburg College
Martinsburg, WV10-2025
High School Diploma
Northwest Classen High School
Oklahoma City, OK05-2018
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Timeline
Order Puller
Hobby Lobby Warehouse
05.2019 - 06.2020
Assistant Store Manager
Smoothie King
03.2015 - Current
Medical Assistant - Medical Assistant
Martinsburg College
High School Diploma
Northwest Classen High School