Angel Williams
Summary
Experience Investigative Specialist with experience managing case analysis in law enforcement settings. Adept at partnering with colleagues and other agencies to gather investigative data. Known for excellence in coding and maintaining criminal data.
Overview
9
9
years of professional experience
Work History
Investigative Specialist
Adult Probation and Parole
07.2023 - Current
- Enhanced investigative efficiency by conducting thorough background checks and analyzing financial records.
- Developed tailored investigation strategies based on client needs, resulting in high satisfaction rates and repeat business.
- Improved evidence collection procedures for more accurate analysis, leading to a higher success rate in solving cases.
- Maintained confidentiality of sensitive data at all times, ensuring client trust and compliance with privacy regulations.
- Managed multiple cases simultaneously under tight deadlines without sacrificing quality or attention to detail.
- Enhanced fingerprint identification accuracy by meticulously analyzing and comparing fingerprints.
- Achieved consistent customer satisfaction with professional demeanor while taking fingerprints for various purposes such as employment screening or licensing applications.
Library Media Specialist
Caddo Parish Schools
08.2021 - 04.2023
- Instructed students and staff in research processes and understanding copyright, fair use and licensing of intellectual property.
- Maintained relevant, organized and correctly catalogued library and technology collection based on careful analysis of student needs.
- Promoted library through public relations avenues such as library website and newsletter.
- Collected and analyzed data to periodically evaluate school library media programs for continuous improvement against measurable goals.
- Monitored projects to correctly complete media acquisition tasks and meet expected training milestones.
Sales Merchandiser
T.J. Maxx & HomeGoods
08.2015 - 04.2020
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
Education
Bachelor of Arts - Criminal Justice/Social Science
Northwestern State University of Louisiana
Natchitoches, LAAssociate of Science - Criminal Justice
Bossier Parish Community College
Bossier City, LAHigh School Diploma -
Fairpark High School
Shreveport, LASkills
- Background Checks
- Legal Compliance
- Investigative Tools Proficiency
- Detailed report writing
- Legal knowledge
- Records Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Team Collaboration
- Project Management
- Data Collection
- Biometric Identification
Timeline
Investigative Specialist
Adult Probation and Parole
07.2023 - Current
Library Media Specialist
Caddo Parish Schools
08.2021 - 04.2023
Sales Merchandiser
T.J. Maxx & HomeGoods
08.2015 - 04.2020
Bachelor of Arts - Criminal Justice/Social Science
Northwestern State University of Louisiana
Associate of Science - Criminal Justice
Bossier Parish Community College
High School Diploma -
Fairpark High School
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