Angel Wynn
Memphis,TN
Summary
Seasoned Operations Manager and talented leader with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
4
4
years of professional experience
Work History
Operations Manager
TCW
07.2023 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Freight Coordinator
TCW
07.2021 - 07.2023
- Checked import and export documentation to determine cargo contents.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Served as customer representative to provide shipping information; operated computer systems to determine estimated freight and postal rates.
- Negotiated and arranged transport of goods with premium accounts (Clorox, Kordsa, TK, BTP)
Assistant Secretary
Oliver’s Bush-Hogging
02.2021 - 06.2021
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
Assistant Manager
Edgar’s Old Style Bakery
10.2020 - 01.2021
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
Bachelor of Science -
The University of Alabama
Tuscaloosa, ALBachelor of Science - Operations Management & Finance
The University of Alabama
Tuscaloosa, AL12.2020
Skills
- Cargo and Freight
- Shipment Routing
- Product Inventories
- Import and Export Operations
- Transportation Arrangements
- Adjusting Schedules
- Microsoft Excel, Word, Power Point
- Customer Service
- Planning and Implementation
- Operations Oversight
Timeline
Operations Manager
TCW
07.2023 - Current
Freight Coordinator
TCW
07.2021 - 07.2023
Assistant Secretary
Oliver’s Bush-Hogging
02.2021 - 06.2021
Assistant Manager
Edgar’s Old Style Bakery
10.2020 - 01.2021
Bachelor of Science -
The University of Alabama
Bachelor of Science - Operations Management & Finance
The University of Alabama