Angel Young

Use Cerner and Quadax to expedite medical claims for commercial, state funded insurance companies as well as small charitable organizations. Track payments and adjust bills when needed, . This also includes multi-taking by making and receiving phone calls between insurance companies, physicians offices and patients to make timely resolutions of assigned accounts.

First point of contact between patient and essential members of team, Check in/out, answered multi-line phone system, scanning, faxing, emailing and tele-health to coordinate care of clients. Maintained confidentiality of sensitive information by adhering to strict privacy policies.

Established trust-based relationships with clients and foster/parents through empathetic listening and non-judgmental communication. Provided safe environment with quality monitoring in-home and community based. Assisted with daily living skills such as money management and academic skills. Coordinate with health care providers to establish health care plans. Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.