Angel Zacarias
Panorama City
Summary
Dynamic security supervisor with extensive experience at Allied Universal, skilled in problem-solving and customer service. Proven track record in training staff and enhancing safety protocols. Proficient in surveillance strategies. Bilingual in Spanish, effectively communicating with diverse clientele to ensure satisfaction and security. Had that fair share of construction work like being a laborer and working along side a company and learning the proper way to construct and build homes and get repairs.
Overview
7
7
years of professional experience
Work History
Construction laborer
CGD CONSTRUCTION
01.2019 - 01.2022
- In this role, I focused on constructing houses and supporting my colleagues by providing materials and supplies to complete the tasks at hand. I also gained valuable experience working with machinery and tools.
Customer accociate
The Home Depot
01.2022 - 01.2022
- In this position, I operated in the windows and doors department as a licensed forklift and lift machine operator. My main focus was ensuring customer satisfaction by providing them with the products they required. Additionally, I was responsible for stocking merchandise.
Security/Patrol
Allied Universal
01.2022 - 01.2022
- In this position, I served as a crosswalk security officer and greeter at the Burbank airport, and also supported with traffic control duties.
Securit/Patrol
Allied Universal
01.2022 - 01.2023
- While stationed at Sherman Oaks Westfield Fashion Square, my responsibilities included patrolling, observing, and reporting any instances of shoplifting or crime. Additionally, I assisted in patrolling the parking garage, aiding lost customers, and guiding them to their destinations.
Security Supervisor
Allied Universal Security Services
04.2024 - Current
- Supervised daily security operations, ensuring adherence to protocols and safety standards.
- Trained and mentored security staff on emergency response procedures and conflict resolution techniques.
- Conducted regular inspections of premises to identify vulnerabilities and recommend improvements.
- Developed and implemented effective surveillance strategies using advanced monitoring systems.
Education
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Welding 1
Skills
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Executed comprehensive problem-solving strategies to identify and resolve operational challenges
- Monitored activities and documented observations for accurate reporting
- Demonstrated proficiency in Spanish language, facilitating effective communication in diverse environments
Timeline
Security Supervisor - Allied Universal Security Services
04.2024 - Current
Customer accociate - The Home Depot
01.2022 - 01.2022
Security/Patrol - Allied Universal
01.2022 - 01.2022
Securit/Patrol - Allied Universal
01.2022 - 01.2023
Construction laborer - CGD CONSTRUCTION
01.2019 - 01.2022
Valor Academy high school - ,
Assurance learning academy - ,
North Valley Occupational - , Welding 1