Angel Zarate
Freddy's Frozen Custard & Steakburgers
Bluffdale,UT
2
Languages
1
Certification
4
years of professional experience
Results-driven trainer and shift lead with a strong focus on teamwork and collaboration. Skilled in identifying training needs and enhancing team performance while maintaining high service standards and food safety compliance.
Work History
Trainer
6 Months- Collaborated with management to identify training needs and address skill gaps.
- Resolved customer inquiries and issues promptly to maintain high service standards.
- Adapted swiftly to new concepts and processes, demonstrating strong learning ability.
Shift Lead
1 Year 3 Months- Conducted daily shift briefings to align team goals and improve communication.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Team Member
1 Year 5 Months- Collaborated with team members to maintain smooth operational workflow during peak hours.
- Learned all required tasks quickly to maximize performance.
- Acquired skills rapidly in initial role, demonstrating adaptability.
- Fostered positive relationships with staff to enhance workplace morale.
Education
High School Diploma
Skills
New hire training
Food safety compliance
Customer service
Staff leadership
Training development
Teamwork and collaboration
Creative problem solving
Multitasking
Operational efficiency
Certification
- ServSafe Food Handler
Languages
English
Spanish
Timeline
Trainer
Freddy's Frozen Custard & Steakburgers
02.2026 - CurrentRead More
Shift Lead
Costa Vida
11.2024 - 02.2026Read More
Team Member
Freddys Frozen Custard And Steakburger
10.2022 - 03.2024Read More
Alta High School
High School Diploma
Read More