ANGELA ABUSAFI
Elgin,TX
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Senior Administrative Assistant
Manor ISD
07.2020 - Current
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Developed and implemented energy efficiency programs, reducing operational costs significantly.
- Managed vendor relationships to negotiate contracts and enhance service delivery for facility operations.
- Trained and mentored team members on best practices in building maintenance and customer service.
- Maintained accurate records of all facility-related activities for easy reference during audits or when submitting reports to stakeholders.
- Led maintenance and repair initiatives to ensure optimal building performance and safety standards.
- Managed scheduling and coordination of meetings, ensuring optimal use of executive time.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Coordinated office activities and public events.
- Managed electronic records database and handled all file requests.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Developed and maintained filing systems for confidential documents, enhancing retrieval efficiency.
- Streamlined office procedures, resulting in improved workflow and reduced processing times.
- Trained and mentored junior administrative staff on best practices and office protocols.
- Prepared detailed reports and presentations for senior management, facilitating informed decision-making.
- Oversaw budget tracking and resource allocation to ensure cost-effective operations within the office.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Managed approximately 60 incoming calls, emails, and faxes per day.
- Managed confidential records and documentation in compliance with district policies.
- Facilitated communication between administrators, teachers, and parents to support educational initiatives.
- Oversaw budget tracking for departmental expenditures, ensuring adherence to financial guidelines.
Church Nursery Worker
Saint John's Methodist Church
10.2022 - Current
- Created welcoming, caring environments for all children by establishing and enforcing rules to ensure their safety.
- Planned and supervised age-appropriate activities such as reading and crafts.
- Created a fun and safe learning environment for a group of children with a variety of learning styles.
- Created lessons and activities to help children develop physically and emotionally.
- Assisted children in developing motor skills in preparation for preschool and kindergarten.
- Watched children to see if there were any issues with their emotional or physical development, and I worked with parents and supervisors to address any concerns.
- Spoke with parents about their daily activities, as well as positive and negative developments.
- Used positive behavior management techniques to improve social interactions and emotional development.
- Taught children how to make paintings, drawings, paper crafts, and decorations as well as other crafts and activities to help them develop their gross and fine motor skills.
- Kept an eye on the entrances and exits to ensure a safe and orderly environment.
- Chose appropriate stories based on the ages of the children and teachable moments, read to groups, and facilitated content-based discussions.
- Used developmentally appropriate discipline to enforce rules and manage behavior.
- Prepared nutritious foods and beverages for children based on dietary recommendations and personal preferences.
- Kept areas clean, organized, and stocked, as well as sanitized surfaces and toys.
- Used positive reinforcement techniques to encourage patience and other positive behaviors in children.
- Taught kids how to organize their toys and wash their hands by example.
- Kept a good balance of rest periods, active play, and instruction in my schedule.
- Sanitized dishes, tabletops, toys, and other frequently touched surfaces to prevent germs from spreading.
- Kept track of the children's behavior, the food they ate, and the medications they were given.
- Was in charge of ensuring the safety and security of all children in my care.
- Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.
Lead Daycare Teacher
Childrens Courtyard
01.2016 - 07.2020
- Worked with parents to help them create and maintain positive support networks as well as support strategies for continuing education.
- Encouraged sensory development by exposing students to a variety of textures.
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
- Improved the understanding of students ages 1-9 by redesigning and simplifying rules, safety and behavioral guidelines, and disciplinary protocols.
- Used brightwheel to keep track of over 18 students' behavioral, emotional, academic, and social development.
- Used play-based learning strategies, such as crafts and games, to provide a variety of learning opportunities.
- Observed children in order to identify those who needed extra help and devised strategies to help them.
- Improved student satisfaction by communicating with students about their needs on a regular basis and tailoring lessons to their interests and classroom progress.
- Had an excellent attendance record and was always on time for work.
- Created written assessments of student performance based on observations in the classroom.
- Kept classrooms under control by clearly outlining expectations and reinforcing positive behaviors.
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
- Collaborated with teaching staff to assess individual progress and make recommendations for appropriate learning strategies.
Elderly Caregiver
07.2014 - 12.2015
- Built rapport in order to create a safe and trusting environment in which to provide care.
- Kept executives informed about changing business needs by meticulously recording internal and client meetings.
- Worked to improve and enhance the lives of patients through effective and compassionate care.
- Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
- Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
- Organized the homes of my clients and performed house sitting duties prior to my arrival home.
- Increased team productivity by keeping supplies organized and well-stocked.
- Followed the doctor's instructions and administered the medication.
- Reports, executive summaries, and newsletters were all written by me.
- Helped disabled clients in any way I could to help them achieve independence and happiness.
- Took notes and dictation at meetings.
- Was in charge of daily activities and offered assistance when necessary.
- Assisted clients with daily living needs such as bathing and personal grooming to maintain self-esteem and general wellness.
- Drove people to doctor's appointments and other errands.
Line cook
Wendy's
07.2010 - 07.2014
- Prepared food according to precise measurements and recipes.
- Prepared food for frying, including meats, poultry, and fish.
- Made a recording.
- Washed and peeled the ingredients so they could be used in various meals and recipes.
- Prepared multiple items based on cooking times to ensure that the entire order was served hot.
- Marinated foods according to the instructions and recipes provided.
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods.
- Set up the kitchen and did the initial prep work for soups, sauces, and salads.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Trained.
- Cleaned the grills, griddles, ovens, and fryers to sanitize the kitchen surfaces and equipment.
- Assisted in the preparation of steaks, burgers, and sandwiches for the menu.
- Prepared and flavored food that was nutritious, safe, visually appealing, and flavorful.
- Kept a clean kitchen by mopping, disinfecting the workspace, and washing all utensils and glassware on a regular basis.
- Handled portion control activities according to specified instructions provided by chef.
- Made the same dishes several times a day with the same level of care, attention to detail, and quality.
- Followed the restaurant stock management schedule to monitor product freshness and rotate out old products.
- Wrapped and stored unused food in appropriate containers and placed it in the refrigerator to avoid spoilage.
Education
High School -
John B Connally High School
Austin, TX01-2012
Skills
- Work order management
- Grounds maintenance
- Emergency preparedness
- Facilities management
- Schedule management
- Building maintenance
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Team collaboration
Accomplishments
- Responded to over 75 work orders requests each day.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Earned "Paraprofessional of the year" in 2024.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for school development.
- Supervised team of 200 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid/CPR Certified
- SIDS/ shaken baby certified
- Food handlers certificate
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Church Nursery Worker
Saint John's Methodist Church
10.2022 - Current
Senior Administrative Assistant
Manor ISD
07.2020 - Current
Lead Daycare Teacher
Childrens Courtyard
01.2016 - 07.2020
Elderly Caregiver
07.2014 - 12.2015
Line cook
Wendy's
07.2010 - 07.2014
High School -
John B Connally High School