Angela Acosta

Lead a team in daily operations, ensuring efficient coordination between front and back-of-house tasks.

Performed multiple roles, including cashier, grill, sandwich making, and drive-thru coordination.

Ensured high-quality customer service by managing time and resources effectively during peak hours.

Trained new employees in proper food handling, preparation, and customer service techniques.

Maintained operational efficiency in drive-thru service, improving order accuracy and speed.

Monitored compliance with safety and food handling procedures as part of the SafeStaff program.

Handled customer transactions and orders at the front counter and drive-thru.

Assisted in the preparation of beverages and baked goods according to company standards.

Provided excellent customer service by addressing questions, resolving complaints, and ensuring customer satisfaction.

Maintained a clean and organized work environment, ensuring compliance with health and safety guidelines.