ANGELA ACREY
Manager
Lecanto,US
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
33
33
years of professional experience
Work History
Manager
UPS
Florida
01.2007 - 01.2026
- Managed 145 Union employees and 25 Supervisors
- Streamlined daily operations to enhance workflow efficiency across multiple departments.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Communicated plans and actions to meet departmental goals.
- Offered constructive feedback to team members, boosting overall job performance.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Evaluated employee performance through regular feedback sessions which improved morale and productivity significantly.
- Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise.
Manager
Fichtner Automotive Machine
Pinellas Park, FL
01.1993 - 01.2007
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Developed training programs for staff, enhancing team performance and adherence to safety protocols.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Associate in Arts (A.A.) -
St. Leo University
St. Leo, FL, US10.2016
Skills
- Unsurpassed work ethic
- Decision-making
- Staff management
- Operations oversight
- Workforce management
- Purchasing and procurement
- MS office
- Schedule management
- Health and safety compliance
- Regulatory compliance
- Customer retention
- Attention to detail
- Problem-solving
- Operations management
- Customer service
- Team leadership
Timeline
Manager
UPS
01.2007 - 01.2026
Manager
Fichtner Automotive Machine
01.1993 - 01.2007
Associate in Arts (A.A.) -
St. Leo University