Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Adanandus

Conroe,TX

Summary

I'm skilled RCM professional ready to excel in a leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

19
19
years of professional experience

Work History

RCM Supervisor

Gi Alliance
04.2021 - Current
  • A leader in RCM department for a PE lead company with providers in 14 states.
  • Knowledge of allowable rates, fee schedules, PPO/HMO insurance, supplemental plans and medicare/medicaid.
  • Oversee daily operations of the department, ensuring smooth workflow, timely completion of tasks and follow-up.
  • Committed to leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Ensuring Customer satisfaction- timely response to inquiries, addressing concerns, and finding effective solutions..
  • Managing Patient/AR collections to met KPI goal of 4%.
  • Leading knowledge share with on/offshore vendors staff.
  • Managing payroll, time clock audits, vendor audits, and other department audits.
  • Assists with department trainings, shadows and reverse shadowing.
  • Managing a call answer rate of 90% monitoring SLV.
  • Reviewing claim denials, posting missing adjustments (Co-45), ICD-10 codes for procedures, anesthesia, pathology and facility billing
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • EMR: gGastro, NextGen, and Greenway
  • Excel: Experienced



Senior Accounts Receivable Specialist

DECA Dental
07.2020 - 04.2021
  • Day to Day researching dental claim denials
  • Work through 40 plus denials a day.
  • Submitted appeals and reconsiderations.
  • Posting/processing EFTs, VCC, Checks, and cash payment made in office.
  • Reviewing EOB/ERAs

Lead Patient Care Coordinator

Smile Brands
05.2015 - 07.2020
  • .Fostered a culture of teamwork, accountability, and continuous learning among the Patient Care Coordination team.
  • Scheduling dental visits, collecting insurances and setting standards for patient's experience.
  • Engaging patients to complete dental procedures.
  • Educating patients of dental health and treatment plans.
  • Accomplishment: Treatment Sales Rep of the year in 2018 and 2019.

Night Shift Supervisor

Emeritus Senior Living
12.2006 - 07.2015
  • Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
  • Observed each team member to carry out duties.
  • Medication administrator.

Education

LVN

McLennan Community College
Waco, TX
08-2003

Skills

  • Training and mentoring
  • Staff management
  • Customer service
  • ICD-10
  • Microsoft-Excel
  • Medical Billing
  • Collection (3rd party)
  • RCM

Timeline

RCM Supervisor

Gi Alliance
04.2021 - Current

Senior Accounts Receivable Specialist

DECA Dental
07.2020 - 04.2021

Lead Patient Care Coordinator

Smile Brands
05.2015 - 07.2020

Night Shift Supervisor

Emeritus Senior Living
12.2006 - 07.2015

LVN

McLennan Community College

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