Angela Alharir
Germantown,TN
Summary
Accomplished Pharmacy Manager with a proven track record at Walgreens, enhancing patient care through effective medication management and workflow optimization. Expert in regulatory compliance and inventory control, coupled with a strong ability to lead and develop pharmacy staff. Achieved significant improvements in prescription accuracy and patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens
09.2021 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
Pharmacy Manager
Rite Aid
08.2017 - 08.2021
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
Education
Doctor Of Pharmacy - Pharmacy
Philadelphia University
Amman, Jordan 05.2020
Skills
- Patient education and counseling
- Prescription Verification
- Workflow Optimization
- Pharmacy operations management
- Drug Inventory Management
- Regulatory Compliance
- Inventory and restocking
- Inventory Control
- Employee Management
- Patient Counseling
Certification
CPR certified
Immunization certified
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Manager
Walgreens
09.2021 - Current
Pharmacy Manager
Rite Aid
08.2017 - 08.2021
Doctor Of Pharmacy - Pharmacy
Philadelphia University