Administrative professional with over thirty years of experience managing sensitive records, scheduling, travel coordination and generating precise reports.Skilled in fostering team collaboration, highly organized and detail-oriented and adept at prioritizing tasks to ensure timely project delivery.
Overview
7
7
years of professional experience
Work History
Evidence Technician
Killeen Police Department
Killeen, Texas
02.2024 - Current
Processed evidence using established chain-of-custody procedures to ensure integrity.
Prepared evidence for court presentations, ensuring clarity and reliability in legal proceedings.
Cataloged evidence, maintaining compliance with departmental protocols for accuracy and reliability.
Coordinated with external labs for specialized forensic testing, enhancing accuracy of results.
Conducted inventory audits to accurately track all evidence items.
Entered data into databases regarding evidence gathered at crime scenes.
Organized collected items into containers for secure storage or transport.
Transported hazardous materials safely between police department and laboratories.
Managed inquiries regarding return of evidence and personal property, providing timely assistance to citizens.
Senior Secretary
Killeen Police Department
Killeen, TX
02.2023 - 02.2024
Maintained accurate spreadsheets for a multi-million-dollar budget across the support services division, facilitating effective financial oversight.
Handled procurement of supplies for entire division, ensuring adherence to budget constraints.
Reconciled p-card purchases weekly for six individuals, ensuring timely submission of receipts, and promoting accountability.
Managed yearly contracts, securing required signatures from the finance department before deadlines to prevent service lapses.
Developed efficient filing systems for legal documents and departmental records to enhance accessibility.
Addressed public inquiries regarding police services and procedures with professionalism.
Simultaneously managed multiple projects while adhering to strict deadlines and operational goals.
Assisted executive staff with administrative tasks, such as scheduling appointments and coordinating travel arrangements.
Office Manager
Amitigations
Fayetteville, North Carolina
12.2021 - 01.2023
Oversaw 30 to 70 simultaneous claims, ensuring adherence to company and insurance deadlines.
Conducted daily follow-ups on claims, ensuring compliance with Texas Department of Insurance deadlines and minimizing processing delays.
Administered payroll for adjusters, ensuring accurate compensation for services rendered.
Collaborated weekly with company owner to identify and implement workflow improvements, streamlining operations and enhancing service delivery.
Led remote operations for estimating company handling property insurance claims, enhancing overall claim management.
Submitted repair supplement claims to insurance carriers on behalf of contractors.
Negotiated essential items on contractor estimates to restore homeowners to pre-loss condition.
Administrative Assistant
Express Employment Agency
Fayetteville, North Carolina
11.2018 - 02.2021
Executed administrative assignments at Express Employment Agency, supporting office operations and team efficiency.
Performed administrative duties at Methodist University, enabling effective communication with students and staff.
Obtained permanent role at Express, managing front desk operations to assist candidates with onboarding paperwork.
Answered and routed phone calls while greeting students to assess needs effectively.
Coordinated appointments between students and staff for resume assistance and career planning.
Created postings for work-study positions and enrolled students in necessary programs.
Engaged with alumni to follow up on post-graduation employment opportunities, strengthening network connections.
Planned logistics for annual career fair, coordinating transportation, catering, and photography to ensure smooth event execution.