Angela Alvarado
Katy
Summary
Dedicated Pharmacy Technician with a proven track record at HEB Pharmacy, showcasing exceptional problem-solving skills and team collaboration. Expert in medication dispensing and workflow optimization, I significantly enhanced pharmacy efficiency and customer satisfaction. My ability to maintain confidentiality and adhere to HIPAA sets me apart, ensuring trust and reliability in high-stress environments.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
HEB Pharmacy
07.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Sales Associate
HEB Grocery Store
12.2019 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Waller High School
Waller, TX05.2017
Skills
- Basic computer skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Supply restocking
- Pharmacy ethics
- Drug inventory control
- Labeling accuracy
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Interpreting and processing medication orders
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
HEB Pharmacy
07.2021 - Current
Sales Associate
HEB Grocery Store
12.2019 - 07.2021
Waller High School