Pharmacy Technician
Confluence Health Services
Wenatchee, WA
may2015 - Current
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Advised customers on best practices for filing claims and resolving disputes.
- Answered telephones and responded to inquiries from patients, healthcare providers, pharmacies, insurance companies and other customers.
- Processed prescriptions accurately by verifying physician orders against patient profiles.
