Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
RegisteredNurse
Angela A. Soderberg

Angela A. Soderberg

Registered nurse
DeWitt,MI

Summary

Experienced clinical leader with a proven track record in managing utilization management and case/disease management teams. Expertise includes data-driven decision-making and optimizing team performance to enhance patient outcomes. Notable achievements include implementing innovative strategies that improved operational efficiency with reducing readmission rates and inpatient length of stay. Committed to leveraging technology and clinical expertise to drive quality care and enhance team effectiveness.

Results-driven data analyst with a proven track record of collaborating with cross-functional teams, including analytics and IT, to develop impactful business reports and PowerBI dashboards. Core competencies include program development, departmental metrics analysis, and effective stakeholder communication. Committed to leveraging skills to drive strategic improvements in healthcare initiatives.

Results-driven business decision with a strong focus on leveraging annual data assessments to enhance strategic outcomes and performance evaluation, aimed at optimizing decision-making processes through effective data utilization.

Overview

23
23
years of professional experience
1
1
Certificate

Work History

Director

University of Michigan Health Plan, Physicians Health Plan
01.2018 - Current

Manager, Medical Resource Management, 2017-2018.

Supervisor, Utilization Management, 2014-2017.

Utilization Review/Case Manager, 2011-2014.

  • Guided discussions with community providers for feedback through the Medical Management Committee.
  • Shared insights derived from analytics with targeted audiences.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services, e.g., Cognizant, CareAdvance/Facets, Optum, InterQual, Informed DNA.
  • Collaborated with senior leadership to set short-term and long-term objectives for the company. Utilization Management, Case/Disease Management, Population Health initiatives, and Behavioral Health.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Reviewed internal reports and identified risk areas or potential cost savings, e.g., created Power BI dashboards and reports with IT and analytics.
  • Developed and implemented strategic plans to ensure organizational goals were met. Evaluating program descriptions and the effectiveness of the program on an annual basis.
  • Coordinated resources across departments to maximize productivity levels.
  • Assessed employee performance against established benchmarks or targets.
  • Implemented systems for tracking progress on key initiatives or projects.
  • Managed budgeting and financial planning processes for the organization.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Developed medical and benefit policies and procedures with a core group.
  • Spearheaded the development and launch of new products or services.

Nurse Liaison

The Pines Health Care Center
Lansing, MI
04.2009 - 02.2010
  • Verified insurance and financial review.
  • Evaluated patient satisfaction and made suggestions for changes or improvements.
  • Conducted facility admissions.
  • Collaborated with other healthcare professionals to develop individualized care plans for each patient.
  • Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
  • Ensured that all documentation was accurate and up-to-date according to established guidelines.

Registered Nurse

Blue Care Network Health Centers
Lansing, MI
04.2004 - 04.2009
  • Specialty Services - outpatient procedures.
  • Monitored vital signs, administered injections, and assisted with medical procedures.
  • Supported after-hour clinics.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Assisted physicians during examinations or surgical procedures.
  • Performed triage assessments of walk-in patients in a clinic setting.

Registered Nurse

McLaren Greater Lansing
Lansing, MI
01.2002 - 11.2003

Medical/Surgical Care Unit|Post-Anesthesia Care Unit, PACU

  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Provided patient care and education to patients with chronic illnesses.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Assisted physicians during examinations or surgical procedures.
  • Monitored vital signs, administered injections, and assisted with medical procedures.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Acted as patient advocate and implemented total patient care through team nursing process.

Education

Master of Science - Nursing-Informatics

Aspen University
Phoenix, AZ
04-2024

Bachelor of Science - Nursing

Walden University
Minneapolis, MN
01.2017

Associate of Science - Nursing

Lansing Community College
Lansing, MI
01.2001

Skills

  • Case and disease management
  • Population health management
  • Utilization management
  • Regulatory compliance
  • Vendor relationships
  • Project management
  • Financial management
  • Strategic planning
  • Technology-clinical systems

Certification

License Type: Registered Nurse

License Number: 4704233268

Active Status: 2/27/2022-2/27/2026

Timeline

Director

University of Michigan Health Plan, Physicians Health Plan
01.2018 - Current

Nurse Liaison

The Pines Health Care Center
04.2009 - 02.2010

Registered Nurse

Blue Care Network Health Centers
04.2004 - 04.2009

Registered Nurse

McLaren Greater Lansing
01.2002 - 11.2003

License Type: Registered Nurse

License Number: 4704233268

Active Status: 2/27/2022-2/27/2026

Master of Science - Nursing-Informatics

Aspen University

Bachelor of Science - Nursing

Walden University

Associate of Science - Nursing

Lansing Community College

References

References available upon request.
Angela A. SoderbergRegistered nurse
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