Angela Avant
Cresson,Texas
Summary
Dynamic Executive Secretary with a proven track record at Cook Children's Medical Center, excelling in office administration and schedule management. Recognized for enhancing executive productivity through exceptional organization and attention to detail. Adept at document preparation and fostering teamwork, ensuring seamless communication and efficient operations in fast-paced environments.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through twenty-five plus years of performance. Skilled at business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Experienced with managing executive schedules, communications, and office operations. Utilizes organizational and time management skills to efficiently handle multifaceted tasks and prioritize executive needs. Track record of maintaining confidentiality and fostering professional relationships to support executive functions.
Overview
25
25
years of professional experience
Work History
Executive Secretary
Cook Children's Medical Center
12.2014 - Current
- Handled scheduling for physician calendars and prepared meeting agenda and materials.
- Organized and updated schedules for physicians.
- Answered phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support physicians.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained strict confidentiality of sensitive information, safeguarding physician data.
- Handled confidential information in professional manner.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Liaised with IT department to resolve technical issues, minimizing downtime for executives.
- Filed paperwork and organized computer-based information.
Secretary
Baylor All Saints Medical Center
04.2001 - 03.2015
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained electronic filing systems and categorized documents.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
Coweta High School
Coweta, OK05-1988
Skills
- Office administration
- Document preparation
- Exceptional organization
- Documentation and reporting
- Attention to detail
- Microsoft office
- File management
- Schedule management
- Teamwork
- Multitasking ability
- Teamwork and collaboration
- Reliable and responsible
Timeline
Executive Secretary
Cook Children's Medical Center
12.2014 - Current
Secretary
Baylor All Saints Medical Center
04.2001 - 03.2015
High School Diploma -
Coweta High School