Organization
Angela Bailey
Wesley Chapel,FL
Summary
Business and Medical professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Optometrist Assistant
Brandon Family Eye Care
01.2021 - 06.2024
- Assisted optometrist with comprehensive eye exams, including pre-screening, visual acuity testing, and diagnostic procedures
- Administered and documented patient medical and ocular histories, ensuring accurate and up-to-date records
- Performed administrative tasks, including billing, insurance verification, and maintaining patient records
- Assisted in the coordination of referrals to ophthalmologists and other healthcare providers as needed
Hospice Aide/HHA
Private Duty Home Care
08.2018 - 01.2021
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Responded to urgent situations and provided timely interventions to address patients' changing needs and symptoms.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Demonstrated empathy and cultural sensitivity in providing care to a diverse patient population, respecting and honoring individual differences.
Administrative Assistant II
Hillsborough County Board Of County Commissioners
05.2015 - 08.2018
- Assisted in the preparation of budgets by gathering data on expenses and monitoring spending trends.
- Assisted in the onboarding process of new hires by preparing orientation materials/packages.
- Distributed internal communications such as memos/announcements/schedules effectively reaching all staff members in a timely manner.
- Assisted in the coordination of travel arrangements for executives including flights, accommodations, and transportation.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Area Training Manager
Brinker International Inc.
02.2003 - 01.2014
- Led a team of 35 trainers to deliver engaging and interactive training sessions to employees at all levels.
- Facilitated train-the-trainer sessions to enhance trainer competencies in delivering effective presentations and facilitating group discussions.
- Identified key performance indicators (KPIs) related to employee learning outcomes and tracked progress towards meeting those KPIs.
- Developed training manuals, job aids, and reference guides to support ongoing learning and reinforce key concepts.
- Reduced turnover rates by fostering a positive work environment through team-building exercises and open communication channels.
Education
Associate Degree in Nursing -
Hillsborough Community College
Tampa, FL05.2014
Associate of Applied Science -
Hillsborough Community College
Tampa, FL05.2011
Skills
- Patient Education
- Records Management
- Records Maintenance
- Clerical writing
- Business Administration
- Insurance processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Sell your cleverness and buy bewilderment.
Rumi
Interests
Reading PHYSICAL books!!
Additional Information
Almost 40 and still trying to figure out what I want out of life...
Timeline
Optometrist Assistant
Brandon Family Eye Care
01.2021 - 06.2024
Hospice Aide/HHA
Private Duty Home Care
08.2018 - 01.2021
Administrative Assistant II
Hillsborough County Board Of County Commissioners
05.2015 - 08.2018
Area Training Manager
Brinker International Inc.
02.2003 - 01.2014
Associate Degree in Nursing -
Hillsborough Community College
Associate of Applied Science -
Hillsborough Community College
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