Dynamic leader with a proven track record at Fisher Auto Parts, adept at driving significant business growth and fostering an environment of exceptional customer service. Skilled in inventory management and pricing strategies, with a strong focus on achieving sales and profit goals. Excels in building diverse teams and leveraging interpersonal skills to nurture professional relationships.
Knowledge of all facets of store operations and fully committed to inspiring associates to succeed, while instilling the greatest level of customer service withing the giving market. Drive to grow business in a profitable manner, and execution of all company objectives, policies and procedures.
Consistently growing the business by exceeding all sales, payroll and profit goals with specific focus on accounts accounts receivable and credit/collection objectives
Monitor and manage inventory to ensure maximum profitability and product availability
Provide input into effective pricing strategies within competitive market
Have a high standard of customer service, including promt handling of customer and associates concerns/complaints
Maintain store appearance and merchandise, and ability to work in a fast-paced wholesale/retail environment
Strong interpersonal and communication skills and the ability to work effectively within a diverse population and workforce
Ability to select in hiring, developing, and retention process for quality associates
Have strong relationship with associates, customers, office, warehouse and outside sales associates
Ability to manage labor hours and payroll costs effectively
Working knowledge of automotive systems, understanding all faces of store operations model including inventory management, stocking levels, warehousing, parts distribution and delivery systems
Utilization of all available tools regarding marketing, training and customer technology programs as means to increase sales and market share
Familiar in the use of computerized systems including, electronic parts catalog, inventory control, time calculation, cash, invoicing and credit systems
Monitor all activity within the store and outside sales/delivery program, thus ensuring safe, effective and productive results while driving key business objectives including the reduction or elimination of at-fault accidents