Angela Bastiani
WITTENBERG
Summary
Accomplished Beauty Salon Ownership with a proven track record at Lash Out Loud Salon and Boutique, enhancing client satisfaction and retention through exceptional service and innovative marketing strategies. Skilled in financial management and relationship building, successfully expanded service offerings and increased brand visibility, demonstrating effective leadership and decision-making abilities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Beauty Salon Owner
Lash Out Loud Salon and Boutique
07.2014 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Enhanced client satisfaction by offering personalized beauty services tailored to individual preferences.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Learned and remained updated on statutory requirements and regulations.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Beauty Salon Owner
Beauty By Angela
06.1997 - 03.2017
Education
Cosmetology
Sherman Kendall Acedemy
Salt Lake City, UTHigh School Diploma -
East High School
Salt Lake City, UT06-1988
Skills
- Customer service
- Time management
- Decision-making
- Team leadership
- Verbal and written communication
- Task delegation
- Goal setting
- Relationship building
- Operations management
- Policy implementation
- Conflict resolution
- Schedule preparation
- Marketing
- Financial management
Certification
- Wisconsin Cosmetology License
- Master Eyelash Extension Certification
Timeline
Beauty Salon Owner
Lash Out Loud Salon and Boutique
07.2014 - Current
Beauty Salon Owner
Beauty By Angela
06.1997 - 03.2017
Cosmetology
Sherman Kendall Acedemy
High School Diploma -
East High School
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