Angela Blandino
Hollywood,FL
Summary
Well-coordinated Parts Advisor with extensive experience at Lauderdale BMW of Pembroke Pines, excelling in inventory and sales management and customer service. Proven problem-solver skilled in training and mentoring staff, while effectively utilizing software like CDK and SGATE. Recognized for enhancing operational efficiency and building strong professional relationships to meet interdepartmental needs.
Overview
18
18
years of professional experience
Work History
Parts Advisor
Lauderdale BMW of Pembroke Pines
02.2007 - Current
- Greeted technicians and Service personnel via telephone and in person to answer questions, resolve concerns, and complete sales.
- Inspected parts for defects, miss packaged parts, and shortages in order to submit a claim for reimbursement.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained extensive understanding of common problems and methods for repair.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Identified specific replacement parts to meet technicians' needs, making accurate suggestions with confidence.
- Researched vehicles and parts via electronic catalogs and alternate means.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Assisted Service by responding to complaints and offering updates on back-ordered parts.
- Performed various duties to maintain functionality and flow of operations within the department.
- Maintained inventory cycle counts and quantity adjustments for accuracy.
- Knowledgeable with multiple software programs, including adapting to changes and continuous improvements.
Education
Associate of Arts - Information Technology
Broward College
Fort Lauderdale, FL08.2024
Bachelor of Science - Cyber Security
Broward College
Fort Lauderdale, FL12-2026
Skills
- Proficient in Microsoft Word, Excel, Power Point, and Outlook
- Knowledgeable with MyKAARMA, CDK, and SGATE
- Familiar with Windows OS and Mac OS
- Problem-solving skills
- Training and coaching
- Warehouse operations
- Team collaboration
- Customer service
- Verbal and written communication
The National Society of Leadership and Success
MEMBER
Timeline
Parts Advisor
Lauderdale BMW of Pembroke Pines
02.2007 - Current
Associate of Arts - Information Technology
Broward College
Bachelor of Science - Cyber Security
Broward College
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