Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Manage and coordinate prestige brand events while collaborating with vendors to ensure successful implementation and exceed sales objectives through strategic sales techniques.
- Implemented effective follow-up strategies to increase customer satisfaction and build personal connections with clients, resulting in positive Yelp reviews and high praise from customers who spoke highly about me to the management team.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Participated in all brand vendor training meetings, recommended by Ulta Beauty's management team, to acquire in-depth knowledge about new products and stay up-to-date with the latest industry trends.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Taught customers how to apply makeup and recommended optimal products.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Trained new staff in product knowledge and customer service protocols.