Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Generic

Angela Boghosian

Granada Hills,CA

Summary


Knowledgeable Counter Manager with history of effectively managing sales teams and inventory control. Proven track record in driving store performance through excellent customer service and product knowledge. Demonstrated ability to train and mentor staff, ensuring optimal team performance and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Estee Louder Counter Manager

Macys Department Store
07.2023 - Current
  • Promoted brand loyalty by creating personalized experiences for each customer during their visit.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Organized sale events and created eye-catching product displays to attract customers to Estee Louder counter.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Achieved sales goals through effective communication and demonstration of products.
  • Facilitated strategies to present and sell merchandise through regular product demonstrations.
  • Monitored competitor activity within the market segment to stay ahead with innovative strategies.
  • Recruited, coached, motivated and trained three new associates in 2024.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Organized sale events and created eye-catching product displays to attract customers to Estee Louder counter.

Beauty Artist

Estee Lauder
06.2023 - 07.2023
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Applied makeup in accordance with clothing style.
  • Consistently received positive performance reviews from guests.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Prestige Beauty Advisor

Ulta Beauty Inc.
12.2021 - 06.2023

Applied makeup and skincare products to customers following guidelines to enable testing of brand.

  • Manage and coordinate prestige brand events while collaborating with vendors to ensure successful implementation and exceed sales objectives through strategic sales techniques.
  • Implemented effective follow-up strategies to increase customer satisfaction and build personal connections with clients, resulting in positive Yelp reviews and high praise from customers who spoke highly about me to the management team.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Participated in all brand vendor training meetings, recommended by Ulta Beauty's management team, to acquire in-depth knowledge about new products and stay up-to-date with the latest industry trends.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Taught customers how to apply makeup and recommended optimal products.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Trained new staff in product knowledge and customer service protocols.

Makeup Artist

Marine M Salon Studio
08.2016 - 03.2020
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Offered complementary makeup consultations to individuals to promote key product lines.
  • Provided makeup services to 10 clients weekly.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
  • Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.

Education

Professional Certified Makeup Artist Program - High Fashion Beauty Program

Ruby MakeUp Academy
02.2015

Skills

  • Operational Efficiency
  • Event Planning
  • Sales Expertise
  • Goal-Driven
  • Effective collaboration skills
  • Current beauty trends awareness
  • Meticulous product application
  • Personalized client consultations
  • Adaptable and versatile
  • Building Customer Loyalty
  • Product Demonstration
  • Team Training
  • Merchandise display
  • Event planning
  • Hospitality and accommodation
  • Positive attitude
  • Attention to detail
  • Excellent communication

Languages

Armenian
Native or Bilingual
Arabic
Native or Bilingual
English
Professional Working

Education

other

Timeline

Estee Louder Counter Manager

Macys Department Store
07.2023 - Current

Beauty Artist

Estee Lauder
06.2023 - 07.2023

Prestige Beauty Advisor

Ulta Beauty Inc.
12.2021 - 06.2023

Makeup Artist

Marine M Salon Studio
08.2016 - 03.2020

Professional Certified Makeup Artist Program - High Fashion Beauty Program

Ruby MakeUp Academy
Angela Boghosian