Angela Bouwman
Middleville
Summary
Practiced professional with many years of experience coordinating daily medical office activities. Organized client and physician appointment schedules, maintained records, and handled office administration. Dedicated to promoting patient health through effective office management.
Fantastic critical thinker connects seemingly separate details and keep up-to-date on regulations. Proficient in critical thinking and solutions-oriented problem-solving.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Owner/Operator
Maid Right, LLC
Middleville
05.2017 - Current
- Managed daily operations and scheduling for cleaning staff and services.
- Trained new employees on cleaning techniques and company protocols.
- Oversaw inventory management for cleaning supplies and equipment.
- Developed customer relationships through effective communication and service quality.
- Resolved customer inquiries and concerns promptly and professionally.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Medical Assistant
Hurley Medical Center
Flint
01.2008 - 05.2013
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled patient appointments and managed the clinic's daily operations.
- Collected and recorded patient medical histories and vital signs accurately.
- Maintained a clean and organized medical environment for patient safety.
- Utilized electronic health record systems for accurate patient documentation.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Ross Medical Education Center
Flint, Michigan 10.2007 - 07.2008
Fenton Senior High School
Fenton, MISkills
- Inventory management
- Staff training
- Customer relationship management
- Service quality assurance
- Effective communication
- Operations management
- Team leadership
- Time management
Timeline
Owner/Operator
Maid Right, LLC
05.2017 - Current
Medical Assistant
Hurley Medical Center
01.2008 - 05.2013
Ross Medical Education Center
10.2007 - 07.2008
Fenton Senior High School