Angela Brand
Lilliwaup,Washington
Summary
Dynamic professional with experience in business development and client relations. Demonstrated success in cold calling and sales follow-up, contributing to increased lead generation and improved operational efficiency through teamwork and effective communication.
Certified veterinary professional, equipped with practical experience and results-driven approach. Skilled in animal care, medical procedures, surgical assistance, and client communication. Strong focus on teamwork and adaptability, ensuring reliable and responsive support in dynamic environments. Known for empathy, problem-solving abilities, and keen eye for detail.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Support independence by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Dynamic professional with a robust background in business development and member organizing. Skilled in problem-solving and data analysis, fostering collaboration among teams to identify new opportunities and improve client relationships. Committed to leveraging these strengths to drive growth and enhance service offerings.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Development Coordinator
Express Employment
Shelton, WA
10.2025 - Current
- Conducted market research to identify potential business opportunities and client needs.
- Assisted in developing marketing materials to promote services and attract new clients.
- Coordinated scheduling of client meetings and follow-ups to ensure timely communication.
- Collaborated with team members to streamline processes for improved operational efficiency.
- Engaged in networking activities to establish relationships with industry professionals and stakeholders.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated contracts with key partners, securing advantageous terms for both parties.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Identified new business opportunities by researching market trends and competitor analysis.
- Increased lead generation by developing and executing targeted marketing campaigns.
- Executed calling campaigns targeting direct end-user prospective accounts.
- Engaged with customers to build business relationships.
Member Organizer
Seiu 775
USA
06.2006 - 04.2025
- Negotiated contracts representing thousands of fellow workers rights and protections of our benefits in annual contract agreements.
- Fostered collaboration among diverse teams to maximize resources and streamline organizational processes.
- Implemented data-driven strategies to assess member needs and adjust services accordingly.
- Mentored junior staff, providing guidance on best practices in organizing techniques and community outreach.
- Participated in efforts to increase membership through targeted recruitment initiatives and relationship building.
- Negotiated contracts with employers to secure cost-effective rates, maximizing budget efficiency.
- Participated both locally and across the country in Member Organizing activities.
- Participated in grassroots campaigns to mobilize community members for local labor initiatives.
- Facilitated workshops to empower workers with advocacy skills and resources.
- Collaborated with leadership to implement strategic goals aligned with organizational mission.
- Bipartisan lobbying on behalf of tens of thousands of people with disabilities and elderly.
Caregiver
CDWA
Kitsap Peninsula
04.2004 - 01.2025
- Provided compassionate personal care and support to clients with diverse needs.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Trained and mentored new caregivers on best practices and company protocols.
- Collaborated with families to address concerns and improve quality of care provided.
- Advocated for clients' rights, ensuring access to necessary resources and services.
- Provided over 20 years quality care to in home, community based, and facility residents.
- Over 20 years managing care for disabled Veteran's and working with VA medical systems.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Caregiver
Korean Women's Association
Kitsap Peninsula
06.2019 - 08.2024
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prepared multicultural nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Florist
Williams Flowers
Bremerton, WA
01.2002 - 06.2012
- Designed and arranged floral displays for various occasions, enhancing customer satisfaction.
- Managed inventory levels and ensured timely restocking of flowers and supplies.
- Trained new staff on floral design techniques and customer service standards.
- Collaborated with clients to create customized floral arrangements based on specific needs.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Troubleshooting FTD, Teleflora, and other floral delivery systems.
Veterinary Assistant
Bremerton Animal Hospital
Bremerton, WA
10.2005 - 06.2006
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
- Prepared medications and administered treatments under veterinary supervision, enhancing patient care efficiency.
- Managed patient records using veterinary software, maintaining accuracy and confidentiality of client information.
- Educated clients on pet care and preventive health measures, fostering strong relationships and trust.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Supported grieving families while providing appropriate arrangements for memorial services.
Education
High School Diploma -
Central Kitsap HS
Silverdale, WA06-2004
Veterinary Assistant - Veterinary Science
Pima Medical Institute
Seattle, WA11-2003
Skills
CRM management
Customer acquisition
Lead prospecting
Cold calling
Teamwork and collaboration
Data entry and management
Microsoft Excel and Word proficiency
Customer service
Computer operations management
Multitasking and organization
Hardware and software installation
Report creation
Remote desktop support
Wireless networking
Email coordinator
Vendor coordination
Two-factor authentication
Mobile device management
Daily living assistance
Personal hygiene assistance
Meal preparation
Verbal and written communication skills
First aid and safety
Dementia care
Medical record-keeping
Medication and appointment reminders and management
Deescalation
COVID-19 safety policies
HIPAA compliance
Behavior redirection
Contract negotiation and closing tactics
Certification
Veterinary Assistant, Washington State
Caregiver Washington State
10-12 Hours Yearly Continuing Education Training Partnership, transcript on request
Timeline
Business Development Coordinator
Express Employment
10.2025 - Current
Caregiver
Korean Women's Association
06.2019 - 08.2024
Member Organizer
Seiu 775
06.2006 - 04.2025
Veterinary Assistant
Bremerton Animal Hospital
10.2005 - 06.2006
Caregiver
CDWA
04.2004 - 01.2025
Florist
Williams Flowers
01.2002 - 06.2012
High School Diploma -
Central Kitsap HS
Veterinary Assistant - Veterinary Science
Pima Medical Institute