Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shanique McClain

Lilliwaup,WA

Summary

Dedicated professional with a strong work ethic and proactive approach. Demonstrate time management and coordination skills in diverse environments. Adaptable to both team-oriented and independent settings, with a commitment to continuous skill development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Social Services Assistant/Patient Transporter/Receptionist

Shelton Health & Rehab
Shelton, WA
07.2023 - 09.2023
  • Scheduled resident appointments using EMR and Excel.
  • Facilitated transportation for residents to ensure timely attendance at appointments.
  • Managed multi-line phone operations for efficient communication.
  • Faxed referral documents to relevant parties promptly.

CNA/Caregiver

Synergy Homecare
Olympia, WA
01.2023 - 07.2023
  • Monitored vital signs and administered medications to ensure patient safety.
  • Facilitated daily activities that promoted high-quality, personalized care.
  • Prepared nutritious meals based on individual dietary needs and preferences.
  • Provided companionship to enhance emotional well-being.
  • Transported clients to appointments and social activities for engagement.
  • Maintained cleanliness through thorough housekeeping practices.

Housekeeper

Fir Lane Health & Rehab
Shelton, WA
10.2022 - 11.2022
  • Executed thorough cleaning of residents' rooms, ensuring a hygienic environment.
  • Conducted scheduled deep cleaning of all resident accommodations.
  • Prepared cleaning solutions in compliance with safety guidelines.

CNA/Caregiver

Right at Home of Portland
Portland, OR
04.2020 - 06.2022
  • Promoted client comfort and security by adhering to safety protocols.
  • Facilitated transportation for medical and social appointments.
  • Supported medication management and exercise routines to enhance health.
  • Assisted clients with daily living activities, fostering greater independence.
  • Provided companionship to improve mental well-being and reduce isolation.

CNA/Office Manager

Professional Home Health & Hospice
Euless, TX
03.2017 - 02.2020
  • Prepared reports for case conferences regarding episode closures and new admissions.
  • Scanned and attached orders, consents, and visit logs to patient records.
  • Generated home charts summarizing care plans for patients.
  • Reviewed employee notes to ensure accurate data for care plans.
  • Constructed admission folders to streamline onboarding processes.
  • I notified the marketing team when patients remained untraceable in the system.
  • Delivered customer service to improve operational efficiency.
  • Answered phone calls promptly.

Medical Assistant Externship

Accent Podiatry
Arlington, TX
11.2016 - 03.2017
  • Scheduled appointments and roomed patients to ensure efficient workflow.
  • Conducted vital signs, administered injections, and collected specimens for accurate patient assessment.
  • Assisted physician with procedures and prepared rooms for optimal functionality.
  • Entered medication orders into Eclinical software to maintain accurate records.

Registered Medical Assistant

Internal Medicine
Arlington, TX
11.2016 - 03.2017
  • Updated patient information in EMR system and charted chief complaints.
  • Performed vital sign checks and operated EKG machine.
  • Communicated lab results to patients as directed by physician.
  • Monitored blood glucose levels, prepared and stocked exam rooms.
  • Executed lab orders while managing phone calls and appointment reminders.
  • Faxed prescription orders to pharmacy for timely processing.

CNA/Caregiver

Avante’ Nursing & Rehab center
Irving, TX
03.2013 - 11.2016
  • Assist nurses with admitting patients, collecting specimens, charting, and assisting nurses with wound dressings.
  • Perform vital signs, assist patients with ADLs, and ambulatory needs for therapy.

Student Volunteer

A-HEC Nursing Summer Program
Lake Providence, LA
06.2010 - 07.2010
  • Accurately charted patient information to enhance healthcare team support.
  • Participated in training sessions to expand volunteer skills and medical knowledge.
  • Greeted visitors, provided guidance, and directed them to appropriate personnel.

Education

Certified Medical Assistant -

Concorde Career Institute
Grand Prairie, TX
05-2014

Certified Nursing Assistant License -

Delta Community College
Lake Providence, LA
05-2011

Diploma -

Lake Providence Sr. High
Lake Providence, LA
05-2011

Skills

  • Electronic medical records
  • Medical terminology
  • Patient observation
  • Adaptability and flexibility
  • Data entry
  • Team collaboration
  • Blood glucose monitoring
  • Time management
  • Problem solving
  • Customer service
  • Patient transfer and positioning
  • Communication skills
  • Vital sign monitoring
  • Patient transport
  • Medication and injection administration
  • Appointment scheduling
  • Insurance authorization
  • Microsoft Office proficiency
  • Wound care management
  • Specimen collection

Accomplishments

Caregiver of the Month: Right At Home of Portland

Certification

  • CPR/BLS
  • Food Handler's Card
  • Nurse Delegation (Synergy Homecare, 2023)

Timeline

Social Services Assistant/Patient Transporter/Receptionist

Shelton Health & Rehab
07.2023 - 09.2023

CNA/Caregiver

Synergy Homecare
01.2023 - 07.2023

Housekeeper

Fir Lane Health & Rehab
10.2022 - 11.2022

CNA/Caregiver

Right at Home of Portland
04.2020 - 06.2022

CNA/Office Manager

Professional Home Health & Hospice
03.2017 - 02.2020

Medical Assistant Externship

Accent Podiatry
11.2016 - 03.2017

Registered Medical Assistant

Internal Medicine
11.2016 - 03.2017

CNA/Caregiver

Avante’ Nursing & Rehab center
03.2013 - 11.2016

Student Volunteer

A-HEC Nursing Summer Program
06.2010 - 07.2010

Certified Medical Assistant -

Concorde Career Institute

Certified Nursing Assistant License -

Delta Community College

Diploma -

Lake Providence Sr. High

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