Brittany Austin
Belvidere,IL
Summary
Highly-motivated and adaptable Medical Assistant skilled with technical, clerical and patient support. Dedicated to complying with regulatory and practice standards. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Receptionist/Certified Clinic Medical Assistant
SwedishAmerican/UW Health Northern Illinois
Rockford, IL
03.2020 - 02.2024
- Roomed patients, obtained vital signs, assessed patients, reported changes in patient's status to RN or provider, assisted with treatments and procedures, performing EKG's, documenting complete and accurate information into EMR.
- Scheduled appointments, answered incoming calls, took messages and maintained patient demographic and financial information.
- Performed medical assistant duties (refills, referrals, orders, various medical forms) in multi-specialty clinics including Immediate Care Clinic.
- Participated in continuous quality improvement and educational support of departmental philosophy and objectives.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office and medical supplies inventory by checking stock to determine inventory level; anticipating needed supplies and verifying receipt of supplies.
Surgery Scheduler
Hauser-Ross Eye Institute
Sycamore, IL
05.2016 - 11.2018
- Created and managed surgical schedules for multiple surgeons to maintain active, accurate and operational surgery schedule.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Provided patient education and answered questions regarding the surgery process.
- Receptionist duties, nursing assistant duties and sterile processing duties.
- Billing and coding including insurance verification prior to surgery.
Certified Nursing Assistant/Health Unit Coordinator
OSF Saint Anthony Medical Center Rockford
Rockford, IL
10.2015 - 05.2016
- Secretarial or general office function; incoming and outgoing phone calls, order supplies, transcribe and scan orders and other medical records.
- Documenting physician orders, preparing and compiling patient charts, updating patient information, scheduling appointments.
- Assists in data collection, provides input into the plan of care, reinforces education and documents care delivered electronically.
- Reported changes in patient condition to registered nurse or physician.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
OR Support Assistant
OSF Saint Anthony Medical Center Rockford
Rockford, IL
02.2014 - 10.2015
- Prepared operating rooms for operative procedures, using appropriate techniques.
- Provided technical services and assisted in operating room as assigned and directed.
- Cleaned and sterilized surgical instruments and equipment.
- Opening sterile supplies/instruments to sterile field.
- Changed filters/lines for anesthesia, assisted anesthesia technician.
Certified Nursing Assistant
OSF Saint Anthony Medical Center Rockford
Rockford, IL
05.2012 - 01.2014
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored and recorded vital signs and blood sugars.
Education
Certified Clinical Medical Assistant
MedCerts
10.2022
Certified Medical Administrative Assistant
MedCerts
07-2022
Certified Nursing Assistant
Rock Valley College
10.2009
High School Diploma -
Belvidere High School
Skills
- Patient-focused care
- Office Administration
- HIPAA Compliance
- Electronic Medical Records
Certification
- CNA - Certified Nursing Assistant
- CMAA - Certified Medical Administrative Assistant
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Timeline
Patient Care Receptionist/Certified Clinic Medical Assistant
SwedishAmerican/UW Health Northern Illinois
03.2020 - 02.2024
Surgery Scheduler
Hauser-Ross Eye Institute
05.2016 - 11.2018
Certified Nursing Assistant/Health Unit Coordinator
OSF Saint Anthony Medical Center Rockford
10.2015 - 05.2016
OR Support Assistant
OSF Saint Anthony Medical Center Rockford
02.2014 - 10.2015
Certified Nursing Assistant
OSF Saint Anthony Medical Center Rockford
05.2012 - 01.2014
Certified Clinical Medical Assistant
MedCerts
Certified Medical Administrative Assistant
MedCerts
Certified Nursing Assistant
Rock Valley College
High School Diploma -
Belvidere High School
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