Angela Brown
Erie,CO
Summary
Insurance Billing professional with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Insurance Billing Specialist/Frontdesk Coordinator
Eagle Vision & Eye Clinic
04.2013 - Current
- Managed the scheduling, phone calls, check in/check out process vision and medical claims for a busy five doctor facility. Average of 33 vision claims and 15 medical claims a day for three doctor days.
- Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.
- Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.
- Collaborated with medical staff to obtain necessary documentation, enabling timely submission of accurate claims.
- Streamlined billing processes for improved efficiency through the implementation of electronic payment systems.
- Ensured strict adherence to HIPAA guidelines while handling sensitive patient information during the billing process.
- Increased revenue collection by diligently pursuing outstanding claims and negotiating with insurance companies.
- Assisted patients in understanding their coverage benefits, providing clear explanations and addressing any concerns or questions.
- Reduced processing time with thorough pre-authorization requests, ensuring prompt approvals for patient procedures.
- Stayed up-to-date with industry developments and changes in insurance policies to ensure ongoing compliance and adaptability in billing practices.
- Improved cash flow by promptly posting payments and reconciling accounts on a daily basis.
Vision Center Manager
Walmart
01.2002 - 04.2013
- Collaborated with cross-functional teams to execute successful promotional events, driving foot traffic and sales growth.
- Coordinated scheduling for employees, ensuring optimal staffing levels during peak hours without sacrificing service quality.
- Championed employee recognition programs that rewarded top performers and boosted overall morale within the vision center team.
- Led team to consistently achieve sales targets through strategic planning and motivational coaching techniques.
- Enhanced customer experience by implementing effective staff training and development programs.
- Ensured compliance with all regulatory requirements, maintaining accurate records and documentation as necessary.
- Conducted regular performance evaluations for staff members, providing constructive feedback to facilitate professional growth.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
- Explained prescriptions, optical terminology and products to customers.
- Recorded measurements, adjusted eye wear, and made changes based on customer feedback.
Education
Some College (No Degree) - 2 Years of General Studies
Red Rocks Community College
Denver, COSkills
- Vision & Medical billing software proficiency, Vision & Medical coding expertise
- ICD-10 knowledge, HCPCS coding, HIPAA compliance
- Insurance & eligibility verification, Claim submission/resubmission, Denial management, Aging account management
- Accounts receivable management, Payment posting, Cash handling
- Teamwork and collaboration, Verbal communication, Training
- Attention to detail, Problem-solving, Time management, Multitasking Abilities
- Paperwork and documentation
- Self motivation & Reliability
- Scheduling/Schedule management
- Multitasking Abilities & Organizational skills
Timeline
Insurance Billing Specialist/Frontdesk Coordinator
Eagle Vision & Eye Clinic
04.2013 - Current
Vision Center Manager
Walmart
01.2002 - 04.2013
Some College (No Degree) - 2 Years of General Studies
Red Rocks Community College
Similar Profiles
Osarenren UgiagbeOsarenren Ugiagbe
Optometrist at Quill Vision Eye ClinicOptometrist at Quill Vision Eye Clinic
EDIRIN VICTOR-EHIABHIEDIRIN VICTOR-EHIABHI
Optometrist at Distinct Vision Eye ClinicOptometrist at Distinct Vision Eye Clinic
Alyssa LoweAlyssa Lowe
Optometry Intern at Eye N Eye Vision CenterOptometry Intern at Eye N Eye Vision Center
Joey RoeschJoey Roesch
Lead Sales Associate at Purple HazeLead Sales Associate at Purple Haze
Paul RadliffPaul Radliff
Senior Manager, Design Operations, Bottom of Funnel & Growth Design at ZoroSenior Manager, Design Operations, Bottom of Funnel & Growth Design at Zoro