Angela Burgess
Glastonbury,CT
Summary
Organized team player with exceptional attention to detail. Demonstrated ability to efficiently and accurately manage multiple projects simultaneously.
Overview
18
18
years of professional experience
Work History
Professional Dog Bather
Ruff & Tumble
05.2023 - Current
- Fielding numerous calls, managing schedules, and organizing appointments for multiple clients.
- Time management to serve several clients each business day: washing, styling, nail clipping, and ear cleaning.
Sales Manager/Event Coordinator
Five Churches Brewing
11.2018 - 05.2023
- Coordinate, organize, and execute private events
- Built long-lasting client relationships through excellent customer service and consistent follow ups
- Social Media management and marketing: Organize picture staging, editing and develop creative, Promote interactive and informative posts for the audience
- Increased sales revenue by developing and implementing effective sales strategies.
Administrative Assistant
The Hand Center
09.2020 - 03.2022
- Front Desk Lead; Supervised front desk staff and maintained a working relationship and communication with all departments
- Handled high volume phone systems and scheduled appointments while being a resilient and flexible team worker
- Managed inquiries, assumed responsibility for copying, faxing, and developed and maintained filing systems
- Exceptional organizational skills with a demonstrated ability to work in an accurate and composed manner in a high pressure environment.
Severing/Hospitality Specialist/Expediter
Red Robin Restaurant
11.2006 - 03.2020
- Assist in the training and development of new team members
- Efficiently managing customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science, International Advertising - Communications
Eastern Connecticut State University
Skills
- Advanced skills in Microsoft Outlook, Word, Power Point, and some experience in Excel
- Outgoing, friendly, and interacts well with people
- Follows direction, works well independently and in a team setting
- Ability to perform under stress, remain organized, and prioritize tasks
- Quickly learns new concepts and duties
Timeline
Professional Dog Bather
Ruff & Tumble
05.2023 - Current
Administrative Assistant
The Hand Center
09.2020 - 03.2022
Sales Manager/Event Coordinator
Five Churches Brewing
11.2018 - 05.2023
Severing/Hospitality Specialist/Expediter
Red Robin Restaurant
11.2006 - 03.2020
Bachelor of Science, International Advertising - Communications
Eastern Connecticut State University
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