Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Byers

Gastonia,NC

Summary

Dedicated healthcare professional with over 20 years of experience in environmental services, patient care, and administrative operations within clinical settings. Recognized for maintaining rigorous infection control standards, and delivering compassionate support to patients. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience

Work History

Environmental Services Supervisor

Atrium Health Cleveland
Shelby, North Carolina
03.2024 - Current
  • Supervised daily cleaning and maintenance tasks across assigned facilities.
  • Trained staff on safety protocols and proper equipment usage.
  • Coordinated scheduling to ensure adequate staffing levels for operations.
  • Assisted in conducting inspections to maintain cleanliness standards.
  • Communicated with team members to address operational challenges promptly.
  • Provided oversight of daily operations and staff scheduling for environmental services department.

Patient Care Technician

Fresenius Medical Care Dialysis
Gastonia, North Carolina
08.2022 - 03.2024
  • Monitored vital signs and documented changes in patient conditions.
  • Prepared and maintained dialysis equipment for patient treatments.
  • Educated patients on treatment procedures and health management practices.
  • Cleaned and sterilized medical instruments and treatment areas regularly.
  • Provided emotional support to patients during their dialysis sessions.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded quickly in emergency situations by providing appropriate first aid measures.

Secretary /Patient Transporter

CaroMont Health
Gastonia, North Carolina
12.2017 - 08.2022
  • Supported office operations by ordering supplies and managing inventory levels.
  • Provided administrative support to the Office Manager and other staff members.
  • Communicated effectively with clients and vendors to ensure smooth interactions.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Assisted with patient transport to and from clinical areas, including wheelchairs.
  • Managed patient transport needs within the hospital facility.

Environmental Services Tech II

CaroMont Health
Gastonia, North Carolina
08.2004 - 12.2017
  • Performed specialized cleaning in surgical, diagnostic, and patient care areas.
  • Adhered to infection control and sanitation guidelines.
  • Operated industrial cleaning equipment, and monitored supply levels.
  • Assisted supervisors with departmental inspections and inventory management.
  • Mentored new team members in procedure compliance and safety.
  • Maintained cleanliness and hygiene standards throughout patient care areas.
  • Trained new staff on proper cleaning techniques and safety protocols.
  • Responded promptly to urgent cleaning requests to support operational efficiency.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend
06-2017

Some College (No Degree) - Undecided

Penn Foster College
Scottsdale, AZ

Skills

  • Infection control and safety compliance
  • Workflow management
  • Employee motivation
  • Patient care and support
  • Time management
  • Customer service excellence
  • Staff scheduling
  • Attention to detail

Timeline

Environmental Services Supervisor

Atrium Health Cleveland
03.2024 - Current

Patient Care Technician

Fresenius Medical Care Dialysis
08.2022 - 03.2024

Secretary /Patient Transporter

CaroMont Health
12.2017 - 08.2022

Environmental Services Tech II

CaroMont Health
08.2004 - 12.2017

High School Diploma -

Cornerstone Christian Correspondence School

Some College (No Degree) - Undecided

Penn Foster College

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