Ronald Wilken
Ladson,South Carolina
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced with supervising environmental services teams, ensuring sanitation and safety standards are met. Utilizes strong leadership skills to maintain high performance and compliance. Track record of effective problem-solving and team collaboration.
Overview
50
50
years of professional experience
Work History
Environmental Services Supervisor
Roper St Francis Mount Pleasant Hospital
Mount Pleasant, SC
09.2024 - Current
- Supervised daily operations of environmental services team to ensure compliance with safety and sanitation standards.
- Trained staff on proper cleaning techniques, equipment usage, and infection control protocols.
- Conducted regular inspections of facilities to identify areas for improvement in cleanliness and maintenance.
- Collaborated with hospital departments to address specific environmental needs and maintain patient satisfaction levels.
- Monitored inventory levels of cleaning supplies and equipment, initiating orders as necessary to prevent shortages.
- Led training sessions focused on enhancing staff performance through skill development and knowledge sharing.
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Ensured prompt resolution of any internal conflicts within the team leading to better overall morale among staff members.
- Implemented sustainable practices that reduced the environmental impact of facility operations, such as recycling initiatives and energy-saving measures.
- Enhanced employee safety through regular training sessions on hazardous material handling and disposal procedures.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Achieved high customer satisfaction ratings by consistently meeting or exceeding expectations for cleanliness and appearance of facilities.
- Guaranteed timely completion of tasks with strict adherence to established quality standards.
- Organized team meetings to discuss goals, progress updates, challenges faced during projects or tasks assigned.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Led training in sanitation and cleaning practices.
- Stored chemicals in compliance with Roper St Francis regulations.
- Supervised and directed daily work of team of 4 sanitation personnel.
- Trained and mentored new staff on cleaning and safety protocols.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored staff performance and provided feedback to drive productivity.
Housekeeping Team Leader
Ralph H Johnson VAMC
Charleston, SC
01.2016 - 08.2024
- Duties included Day to day supervision of a team of 10 housekeeping aides that includes cleaning and stripping floors, provide daily cleaning of all rooms, offices, labs and operating theaters
- Assigned tasks to housekeeping staff and monitored their performance.
- Supervised daily shift operations in the absence of the Housekeeping Supervisor.
Housekeeping Aide
Ralph H. Johnson VA Medical Center
Charleston, SC
06.2015 - 01.2016
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Swept, mopped and vacuumed floors.
- Dusted furniture, fixtures and other surfaces.
- Removed trash from all guest rooms on a daily basis.
- Transported soiled linens from guest rooms to laundry area for cleaning.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Reported maintenance issues to the supervisor immediately.
- Followed specific cleaning instructions provided by supervisors.
- Checked all assigned areas thoroughly for cleanliness prior to leaving them.
- Completed regular and thorough cleaning of equipment, floors and furniture.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Swept and damp-mopped private stairways and hallways.
Unarmed Security Officer
Trident Security Sevices
North Charleston, SC
01.2014 - 06.2015
- Patrolled assigned areas to detect suspicious activities and persons.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Conducted security checks on staff entering or leaving the premises.
- Investigated suspicious activity or incidents according to company guidelines.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Inspected buildings periodically for signs of intrusion or damage.
- Operated two-way radios for communication with headquarters personnel when necessary.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Guarded entrances and exits against unauthorized entry.
Correctional Officer
Leiber Correctional Institution
Ridgeville, SC
06.2007 - 01.2014
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Inspected cells and conducted random searches of common areas.
Portables Technician
Simplex Grinnell
North Charleston, SC
06.2002 - 06.2007
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Replaced defective components or parts as needed.
Warehouse Worker
Centerplate Catering
North Charleston, SC
03.1999 - 06.2002
- Maintained stock levels in accordance with company policies.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Performed cycle counts to maintain accurate inventory records.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
Hull Maintenance Technician
United States Navy, USN
05.1976 - 02.1999
- Performed maintenance and repairs on shipboard hull systems, including piping, valves, pumps, tanks and other related equipment.
- Conducted tests on various components to ensure proper operation of the system.
- Inspected and maintained all applicable safety requirements for assigned tasks.
- Assisted in the installation of new machinery or equipment into the hull structure.
- Troubleshot mechanical problems and performed corrective actions accordingly.
- Maintained records of completed work orders and spare parts inventory.
- Replaced defective parts with functional ones from stock or ordered necessary replacements from vendors when needed.
- Reviewed blueprints, schematics and technical manuals to better understand how systems functioned.
- Monitored performance of mechanical systems during operations to detect any potential malfunctions or failures.
- Utilized hand tools such as wrenches, screwdrivers, pliers to complete assigned tasks efficiently.
- Repaired broken pipes using appropriate techniques such as soldering or brazing.
- Ensured compliance with environmental regulations when disposing hazardous wastes generated by maintenance activities.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
Education
GED -
Navy Education
Mayport, Florida10-1983
Skills
- Chemical Handling
- Sanitation Standards
- Complaint Investigation
- Workload Management
- Hazardous materials handling
- Waste disposal
- Delegating work assignments
- Inspecting equipment
- Custodial services skills
- Trash collection
- Hazardous waste management
- Troubleshooting
- Interpreting instructions
- Sanitation expertise
- Checking supplies
- Sanitation documentation
- Machine checking
- Hygiene standards
- Safety protocols
- Microsoft office
- Standards compliance
- Stock inventory management
- Materials requisition
- Facilities inspection
- Supply management
- Laundry and dry cleaning
- Health and safety compliance
- Policy enforcement
- Furniture cleaning
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Clear communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Employee training and development
- Decision-making
- Team guidance and motivation
- Work inspection
- Inspection skills
- Relationship building
- Operational efficiency
- Team coordination
- Administrative skills
- Team building
- Task prioritization
- Cleaning techniques
- Equipment operation
- Self motivation
- Infection control
- Interpersonal skills
- Goal setting
References
References available upon request.
Education and Training
other
Timeline
Environmental Services Supervisor
Roper St Francis Mount Pleasant Hospital
09.2024 - Current
Housekeeping Team Leader
Ralph H Johnson VAMC
01.2016 - 08.2024
Housekeeping Aide
Ralph H. Johnson VA Medical Center
06.2015 - 01.2016
Unarmed Security Officer
Trident Security Sevices
01.2014 - 06.2015
Correctional Officer
Leiber Correctional Institution
06.2007 - 01.2014
Portables Technician
Simplex Grinnell
06.2002 - 06.2007
Warehouse Worker
Centerplate Catering
03.1999 - 06.2002
Hull Maintenance Technician
United States Navy, USN
05.1976 - 02.1999
GED -
Navy Education